** Description changed: Printer used: HP C4585 inkjet all-in-one The problem here is: - i cant select the quality for printing : its like color/high-quality-resolution is the only choice (others are not accepted) - logged within gnome-shell, when i try: - System Settings -> Printers -> Options -> Image Quality : only High-resolution-quality is accepted with Color (Options -> Color setting); everything else (normal/best/draft/grayscale) are not accepted when they are selected (get a warning icon at the end of the line setting). + logged within gnome-shell, when i try: + System Settings -> Printers -> Options -> Image Quality : only High-resolution-quality is accepted with Color (Options -> Color setting); everything else (normal/best/draft/grayscale) are not accepted when they are selected (get a warning icon at the end of the line setting). - when i glance at dconf printing setting: the content-ppi is set by default to 600; but selecting 300 or 100 as a custom setting does not allow to print with black ink and normal/best or draft setting. The very bad sad effect is the printer is using so much ink (way too much) and the ink cartridge is emptied very quickly. Hope you set a high priority for that bug, as it needs a fix asap. nb: im not sure about the package to report against. This installation - is a genuine Trusty one. + is a genuine Trusty one. The 'cupsErrorLog' suggest it might be a Cups + trouble. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu2 Architecture: i386 CurrentDesktop: GNOME Date: Sat Apr 12 18:09:06 2014 InstallationDate: Installed on 2013-10-25 (169 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20131021.1) Lpstat: - device for PDF: cups-pdf:/ - device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K + device for PDF: cups-pdf:/ + device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: - Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver - Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: - PDF: Generic CUPS-PDF Printer - Photosmart_C4500: HP Photosmart c4500 Series, hpcups 3.14.3 + PDF: Generic CUPS-PDF Printer + Photosmart_C4500: HP Photosmart c4500 Series, hpcups 3.14.3 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=83f51130-24a6-4486-9284-f8d6700df293 ro SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1306982 Title: Printing quality cant be changed Status in “hplip” package in Ubuntu: New Bug description: Printer used: HP C4585 inkjet all-in-one The problem here is: - i cant select the quality for printing : its like color/high-quality-resolution is the only choice (others are not accepted) logged within gnome-shell, when i try: System Settings -> Printers -> Options -> Image Quality : only High-resolution-quality is accepted with Color (Options -> Color setting); everything else (normal/best/draft/grayscale) are not accepted when they are selected (get a warning icon at the end of the line setting). - when i glance at dconf printing setting: the content-ppi is set by default to 600; but selecting 300 or 100 as a custom setting does not allow to print with black ink and normal/best or draft setting. The very bad sad effect is the printer is using so much ink (way too much) and the ink cartridge is emptied very quickly. Hope you set a high priority for that bug, as it needs a fix asap. nb: im not sure about the package to report against. This installation is a genuine Trusty one. The 'cupsErrorLog' suggest it might be a Cups trouble. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu2 Architecture: i386 CurrentDesktop: GNOME Date: Sat Apr 12 18:09:06 2014 InstallationDate: Installed on 2013-10-25 (169 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20131021.1) Lpstat: device for PDF: cups-pdf:/ device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: PDF: Generic CUPS-PDF Printer Photosmart_C4500: HP Photosmart c4500 Series, hpcups 3.14.3 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=83f51130-24a6-4486-9284-f8d6700df293 ro SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1306982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
