Public bug reported: The sound was present only on headphones not on the speakers.
ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 ApportVersion: 2.14.1-0ubuntu3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: luca 1961 F.... pulseaudio CurrentDesktop: Unity Date: Wed Apr 23 11:51:09 2014 InstallationDate: Installed on 2011-03-08 (1141 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007) PackageArchitecture: all ProcEnviron: LANGUAGE=en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed Symptom_Card: Built-in Audio - HDA ATI SB Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: luca 1961 F.... pulseaudio Symptom_Jack: Green Line Out, Rear Symptom_Type: No sound at all Title: [PE-AM2RS740G2, Realtek ID 662, Green Line Out, Rear] No sound at all UpgradeStatus: Upgraded to trusty on 2014-04-21 (2 days ago) dmi.bios.date: 12/17/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V02B dmi.board.name: PE-AM2RS740G2 dmi.board.vendor: Sapphire Tech dmi.board.version: 1.03G dmi.chassis.type: 3 dmi.chassis.vendor: Sapphire Tech dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV02B:bd12/17/2009:svnSapphireTech:pnPE-AM2RS740G2:pvr:rvnSapphireTech:rnPE-AM2RS740G2:rvr1.03G:cvnSapphireTech:ct3:cvr: dmi.product.name: PE-AM2RS740G2 dmi.sys.vendor: Sapphire Tech mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-04-22T10:13:01.270161 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1311574 Title: [PE-AM2RS740G2, Realtek ID 662, Green Line Out, Rear] No sound at all Status in “alsa-driver” package in Ubuntu: New Bug description: The sound was present only on headphones not on the speakers. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 ApportVersion: 2.14.1-0ubuntu3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: luca 1961 F.... pulseaudio CurrentDesktop: Unity Date: Wed Apr 23 11:51:09 2014 InstallationDate: Installed on 2011-03-08 (1141 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007) PackageArchitecture: all ProcEnviron: LANGUAGE=en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed Symptom_Card: Built-in Audio - HDA ATI SB Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: luca 1961 F.... pulseaudio Symptom_Jack: Green Line Out, Rear Symptom_Type: No sound at all Title: [PE-AM2RS740G2, Realtek ID 662, Green Line Out, Rear] No sound at all UpgradeStatus: Upgraded to trusty on 2014-04-21 (2 days ago) dmi.bios.date: 12/17/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V02B dmi.board.name: PE-AM2RS740G2 dmi.board.vendor: Sapphire Tech dmi.board.version: 1.03G dmi.chassis.type: 3 dmi.chassis.vendor: Sapphire Tech dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV02B:bd12/17/2009:svnSapphireTech:pnPE-AM2RS740G2:pvr:rvnSapphireTech:rnPE-AM2RS740G2:rvr1.03G:cvnSapphireTech:ct3:cvr: dmi.product.name: PE-AM2RS740G2 dmi.sys.vendor: Sapphire Tech mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-04-22T10:13:01.270161 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1311574/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp