There is no "Unity add printer dialog". Where exactly did you click on
"Add printer"?
I assume that you are using system-config-printer, the default printer
setup tool. To get more debug information, open a terminal window and
run the command
system-config-printer --debug 2>&1 | tee log.txt
go the steps until getting the frozen dialog, the press Ctrl+C in the
terminal window (or run "xkill" in a new tab of the terminal window and
click the frozen dialog). After that attach log.txt to this bug report.
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1313157
Title:
Unity add printer dialog is frozen after upgrade
Status in “system-config-printer” package in Ubuntu:
Incomplete
Bug description:
after upgrade Ubuntu from 13.10 to 14.04
Add Printer Dialog is frozen, can not add new Printer.
Steps:
1. Click Add Printer
2. Wait until your network printer is showing
3. Klick the Printer Name in the Devices list.
4. Now Window "New Printer" is frozen.
On a new installation of Ubuntu 14.04 (32 Bit) is it working.
------------- Workaround ------------------------------------
1. Start GNOME 3 Desktop.
2. Add Printer in System Settings.
3. Go back to Unity Desktop.
4. Now can you use the added Printer. (but add printer in Unity is still not
working.)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Apr 26 19:34:57 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-10-18 (189 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
(20131016.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: MSI MS-7816
PackageArchitecture: all
Papersize: a4
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
root=UUID=cbbc403b-0919-4944-b634-d6fd84c4c34f ro quiet splash
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to trusty on 2014-04-26 (0 days ago)
dmi.bios.date: 06/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-G43 (MS-7816)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.3:bd06/06/2013:svnMSI:pnMS-7816:pvr1.0:rvnMSI:rnZ87-G43(MS-7816):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7816
dmi.product.version: 1.0
dmi.sys.vendor: MSI
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