Hello Ivo, or anyone else affected, Accepted hplip into trusty-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/hplip/3.14.3-0ubuntu3.1 in a few hours, and then in the -proposed repository.
Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1311697 Title: HP Officejet Pro K550 should use hpijs by default Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: When an HP Officejet Pro K550 is connected, by default CUPS picks hpcups as a driver. Unfortunately, hpcups is broken for this printer, and it has been for a long time. https://bugs.launchpad.net/hplip/+bug/981473 It was first broken in 11.04 and has been broken since. It has been reported since 2011 and no progress has been made on the bug report. This printer is also considered to be "End of Support" by the HPLIP project, and it is likely no resources will ever be committed to fix the real bug: http://hplipopensource.com/hplip-web/models/officejet/officejet_pro_k550.html "The HP product has reached the end of support life, meaning the HPLIP solution is considered “As-is”. No further HPLIP code changes will be implemented by HP. While monitoring of Launchpad posts by HP personnel will continue, follow-up by HP personnel on these products will be extremely limited. Community members are encouraged to assist others with issues on these printers." The very simple workaround is to pick hpijs instead of hpcups. This should be done by default, as it is very hard to find this bug report googling around (I thought I had a broken printer, and only after several hours spent debugging, wasting ink and paper did I find the bug report). It doesn't help that this is not a linux-only issue, as there are many people on windows having this issue so googling gets filled with bogus windows info. Thank you. [Impact] Users of the HP Officejet Pro K550 are not able to print with the automatic printer setup in Ubuntu. [Test Case] Plug an HP Officejet Pro K550 to the USB and wait for a print queue getting auto-generated. If you have an HP Officejet Pro K550 on the network, open system-config-printer, click on "new Printer", and select the HP Officejet Pro K550 under the printers discovered in the network. Follow the steps of the wizard to complete the setup. With the current version of HPLIP you will get a non-working queue with the hpcups driver, due to a bug in the driver which HP does not fix any more as the printer is too old. To get it working with the proposed fix, after installing it, remove your queue(s) for the HP Officejet Pro K550 and create a new queue for it. Now the queue will use the hpijs driver which makes this printer correctly working. [Regression Potential] Very low, as there is nothing more done than removing the hpcups support for the HP Officejet Pro K550. All other printers should work exactly as before. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1311697/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
