Can confirm that this still happens in 14.04. This app is completely
broken and it has been broken since 13.04. How is this even acceptable
for release?

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/1235472

Title:
  New messages do not show

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  I send a message to a friend (using my Google account), close that particular 
chat window, and when I receive a notification on my system stating he or she 
replied, I go back to Empathy and click back on the user's name. 
  It opens up the same chat thread, but with his or her comments nowhere to be 
found.

  I can't seem to see what the issue may be :/

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: empathy 3.8.4-1ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
  Uname: Linux 3.11.0-11-generic x86_64
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  Date: Fri Oct  4 17:09:12 2013
  InstallationDate: Installed on 2013-10-04 (0 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Beta amd64 
(20130926)
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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