What operating system is your CUPS server? Does your server share its
printers?
What steps are you doing on your laptop? What are you doing after
opening the "Printers" application?
Is cups-browsed running on your laptop? Can you attach your /etc/cups
/cups-browsed.conf file?
Is avahi-daemon running on your laptop and on your CUPS server? Can you
attach the /etc/avahi/avahi-daemon.conf files?
Can you run the command
avahi-discover
in a terminal window on your laptop? Does it show a "_ipps._tcp" section
and/or an "Internet Printer" section? Do these section show the printers
of your server? Are these sections subsections of IPv4 or IPv6? Or are
they in both IPv4 and IPv6?
Please attach the requested files one by one, do not compress them and
do not package them together. Thanks.
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1346118
Title:
Printers app doesn't seem to do dns-sd
Status in “system-config-printer” package in Ubuntu:
Incomplete
Bug description:
I've just spent some time reconfiguring our DNS so that Macs could
discover our CUPS print queues using dns-sd/bonjour
I was surprised when I discovered this Ubuntu 14.04 laptop couldn't do
the same thing. I have got a sniffer up watch all DNS traffic, and yet
when I enter the "Printers" app to Add a printer, it shows no evidence
of hanging whilst doing a scan, and certainly shows no DNS lookups for
the standard PTR/SRV/TXT records used in dns-sd
Is this supported by Ubuntu? I used to use Fedora and vaguely feel
this worked in Gnome3?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
E [21/Jul/2014:11:36:09 +1200] [Client 25] Returning IPP
client-error-document-format-not-supported for Print-Job
(ipp://localhost/printers/Generic-text-only) from localhost
E [21/Jul/2014:11:42:31 +1200] [Job 13] Aborting job because it has no files.
E [21/Jul/2014:12:02:08 +1200] [Client 26] Returning IPP
client-error-bad-request for Create-Job (ipp://localhost:631/printers/MFC7340)
from localhost
E [21/Jul/2014:20:55:27 +1200] [Client 17] pam_authenticate() returned 7
(Authentication failure)
E [21/Jul/2014:20:55:31 +1200] [Client 17] pam_authenticate() returned 7
(Authentication failure)
CurrentDesktop: Unity
Date: Mon Jul 21 21:12:08 2014
InstallationDate: Installed on 2014-05-01 (80 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat:
device for Cups-Email: ipp://192.168.248.3:631/printers/Cups-Email
device for Cups-PDF: ipp://whanau.org:631/printers/Cups-Email
device for MFC7340: ipp://192.168.248.3:631/printers/MFC7340
device for PRN-L1-IS-BW: ipps://crom.ap.trimblecorp.net/printers/PRN-L1-IS-BW
MachineType: Dell Inc. Latitude E7440
PackageArchitecture: all
Papersize: a4
PpdFiles: PRN-L1-IS-BW: Generic PostScript Printer Foomatic/Postscript
(recommended)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 03HFCG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA08:bd02/18/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn03HFCG:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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