lsusb: Bus 001 Device 007: ID 04a9:1728 Canon, Inc. MX310 ser $ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Jul 21 19:49 /dev/bus/usb/001/001 crw-rw-r--+ 1 root lp 189, 6 Jul 21 19:49 /dev/bus/usb/001/007 crw-rw-r-- 1 root root 189, 128 Jul 21 19:49 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 132 Jul 21 19:49 /dev/bus/usb/002/005 crw-rw-r-- 1 root root 189, 256 Jul 21 19:49 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 384 Jul 21 19:49 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 512 Jul 21 19:49 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 513 Jul 21 19:49 /dev/bus/usb/005/002 crw-rw-r-- 1 root root 189, 514 Jul 21 19:49 /dev/bus/usb/005/003 crw-rw---- 1 root lp 180, 0 Jul 21 19:49 /dev/usb/lp0 crw-rw---- 1 root lp 180, 1 Jul 21 19:49 /dev/usb/lp1
$ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:Canon;CMD:BJL,BJRaster3,BSCCe,PLI;SOJ:TXT01;MDL:MX310 series;CLS:PRINTER;DES:Canon MX310 series;VER:1.040;STA:10;HRI:EU;MSI:E3; $ sudo usb_printerid /dev/usb/lp1 GET_DEVICE_ID string: MFG:Canon;CMD:MultiPASS 2.1;MDL:MX310 series FAX;CLS:PRINTER;DES:Canon MX310 series FAX; $ lpinfo -v network https network http network ipp network ipps network socket network lpd network ipp14 direct usb://Canon/MX310%20series?serial=470CDE&interface=1 direct usb://Canon/MX310%20series%20FAX?serial=470CDE&interface=2 direct hp network smb direct hpfax $ Cups 1.7.2 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1346868 Title: Canon MX310 printer hangs when printing LibreOffice Writer doc Status in “cups” package in Ubuntu: New Bug description: New Linux user reports problem printing letters from Lenovo T60 with Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice 4.2.4.2. I've borrowed the printer and done a fresh install of Mint 17 and Ubuntu 14.04 and reproduced the problem on both systems. A short letter prints to completion as far as the computer is concerned and is removed from the print queue. The printer prints the full text but does not eject the page, and the display shows "PRINTING...". The paper has to be manually pulled out of the printer and it has to be power cycled to resume normal operation. I will attach the document used. I've turned on the error log, but it's about 14MB, rather large to upload. I'll be returning the printer today, and travelling for perhaps a week, but after that I'm keen to resume investigation, though this is my first time with a printer problem so I'll be appreciating any guidance. In contrast, printing from Firefox and Gedit have not shown any problem. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2 Uname: Linux 3.13.0-30-generic i686 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: i386 CurrentDesktop: Unity Date: Tue Jul 22 11:52:10 2014 InstallationDate: Installed on 2014-07-14 (7 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417) Lpstat: device for MX310-series: usb://Canon/MX310%20series?serial=470CDE&interface=1 MachineType: LENOVO 1706W5K Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/21/2006 dmi.bios.vendor: LENOVO dmi.bios.version: 7BET45WW (1.05 ) dmi.board.name: 1706W5K dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 1706W5K dmi.product.version: ThinkPad X60 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1346868/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp