Public bug reported:
I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade the
printer does not start to print anymore when I send a print job via
libreoffice or evince. The printer queue says its processing the print
job but nothing happens. By trial and error I found that it is possible
to print when I follow a certain sequence:
1. The printer is switched on but not connected to the PC
2. I open the document and send a print job
3. About 4s later I connect the printer to the PC
4. The printer prints
To print another document I have to repeat steps 1 to 4 again.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Error: [Errno 2] No such file or directory:
'/proc/version_signature'
Uname: Linux 3.15.6-031506-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
Date: Fri Aug 1 16:56:48 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-11-26 (248 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
Lpstat: device for Samsung-ML-1640-Series:
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
MachineType: LENOVO 2731A11
Papersize: a4
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
dmi.bios.date: 02/13/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 7YET85WW (3.15 )
dmi.board.name: 2731A11
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2731A11
dmi.product.version: ThinkPad R500
dmi.sys.vendor: LENOVO
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
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Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1351351
Title:
Printer does print only after reconnect
Status in “cups” package in Ubuntu:
New
Bug description:
I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade
the printer does not start to print anymore when I send a print job
via libreoffice or evince. The printer queue says its processing the
print job but nothing happens. By trial and error I found that it is
possible to print when I follow a certain sequence:
1. The printer is switched on but not connected to the PC
2. I open the document and send a print job
3. About 4s later I connect the printer to the PC
4. The printer prints
To print another document I have to repeat steps 1 to 4 again.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Error: [Errno 2] No such file or directory:
'/proc/version_signature'
Uname: Linux 3.15.6-031506-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
Date: Fri Aug 1 16:56:48 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-11-26 (248 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
Lpstat: device for Samsung-ML-1640-Series:
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
MachineType: LENOVO 2731A11
Papersize: a4
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
dmi.bios.date: 02/13/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 7YET85WW (3.15 )
dmi.board.name: 2731A11
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2731A11
dmi.product.version: ThinkPad R500
dmi.sys.vendor: LENOVO
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