Normally this printer should automatically get set up with the Stylus S20 gutenprint driver.
1) Please provide the following information: https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer 2) Try manually setting up your printer in the cups webinterface: http://localhost:631/admin > Add Printer Is the gutenprint option listed there? 3) Can you manually add the printer in system-config-printer, if it doesn't work there provide the exact steps how to reproduce the bug in system-config-printer and also some debugging output. Please open a terminal window and run the command: system-config-printer --debug 2>&1 | tee log.txt Please do the steps which lead to the problem and tell us here what exactly you did. After that attach the file log.txt to this bug report. Do not compress the file. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1325565 Title: Since the recent update to CUPS my Epson S20 printer no longer works Status in “cups” package in Ubuntu: Incomplete Bug description: Description: Ubuntu 14.04 LTS Release: 14.04 cups: Installed: 1.7.2-0ubuntu1 Candidate: 1.7.2-0ubuntu1 Version table: *** 1.7.2-0ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages 100 /var/lib/dpkg/status Before the recent update the Epson S20 printer worked perfectly, since the update I have only a basic printer menu and the printer does not work at all. Has its driver been removed from the packages? Will they be re-instated please? ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Mon Jun 2 13:09:54 2014 InstallationDate: Installed on 2014-05-19 (13 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) KernLog: Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Inspiron 660s Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/24/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0478VN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: Inspiron 660s dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1325565/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
