Just to help verify my statement: https://bugs.launchpad.net/software-center/+bug/1361932 is the known bastion issue that has been ignored for 2 months.
and the attached pic shows the non downloading bastion. ** Attachment added: "bastion.png" https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1376897/+attachment/4222714/+files/bastion.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/1376897 Title: No way to contact someone to get satisfaction about non working purchases in software center Status in Ubuntu Software Center: Confirmed Status in “bastion” package in Ubuntu: Confirmed Status in “software-center” package in Ubuntu: Confirmed Bug description: There is no way to get ahold of someone to solve issues. I.E. I purchased Bastion. It won't download. This issue was known for over 2 months. Still Software Center let me go through with the purchase, and after I found I was ripped off, I had no information on how to solve this issue either by a reimbursement or a problem solve. 1) There should either be a chat system to a real person, or 2) there should be a phone number leading to a real person, or 3) there should be an email address that gets solutions faster than 1 working day, more like 1-3 hours at maximum. To manage notifications about this bug go to: https://bugs.launchpad.net/software-center/+bug/1376897/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
