thank you mgfrobozz, your procedure works like a charme! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1080787
Title: hp scanner 5300c does no longer work after upgrading to quantal Status in “sane-backends” package in Ubuntu: Confirmed Bug description: on 12.10 the scanner doesn't work anymore. on 12.04 it worked on the same machine. the scanner still works on a second machine that was not upgraded by now. uname: Linux matrix 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux lsb_release: Description: Ubuntu 12.10 Release: 12.10 versions: sane: 1.0.14-9 libsane: 1.0.23-0ubuntu1 dmesg: [12883.928037] usb 3-6: >new full-speed USB device number 23 using ohci_hcd [12884.157054] usb 3-6: >New USB device found, idVendor=03f0, idProduct=0701 [12884.157059] usb 3-6: >New USB device strings: Mfr=1, Product=2, SerialNumber=3 [12884.157062] usb 3-6: >Product: Hewlett Packard ScanJet 5300C/5370C [12884.157064] usb 3-6: >Manufacturer: Hewlett Packard [12884.157067] usb 3-6: >SerialNumber: 0000000000000000 lsusb: Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 003 Device 023: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c Bus 004 Device 002: ID 08e6:3437 Gemplus GemPC Twin SmartCard Reader Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub scanimage -Lv No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1080787/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp