Any information on this? This bug looks kinda DOA :-/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1259400
Title: HP ePrint 7520 prints photos too dark Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Confirmed Status in Debian GNU/Linux: New Bug description: When printing a photo via Linux, the colors are very very dark compared to the original image. Looks like the brightness/darkness of the image was darken to almost total darkness. If I print the same image (same file) using the printer menus, it just works and prints the colors correctly. Here's the output of hp-check: --------------- | SYSTEM INFO | --------------- Kernel: 3.12.0-1-ARCH #1 SMP PREEMPT Wed Nov 6 09:06:27 CET 2013 GNU/Linux Host: trinity Proc: 3.12.0-1-ARCH #1 SMP PREEMPT Wed Nov 6 09:06:27 CET 2013 GNU/Linux Distribution: unknown 0.0 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.13.11 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for unknown distro 0.0 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.13.11 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.13.11 html=/usr/share/doc/hplip-3.13.11 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=yes internal-tag=3.13.11 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no lite-build=no udev-acl-rules=yes udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: [plugin] installed = 1 eula = 1 version = 3.13.11 Current contents of '~/.hplip/hplip.conf' file: [upgrade] latest_available_version = 3.13.11 notify_upgrade = false last_upgraded_time = 1386645385.7803 pending_upgrade_time = 0 [settings] systray_visible = 0 systray_messages = 0 [last_used] device_uri = "hpfax:/net/Photosmart_7520_series?zc=printer" printer_name = Photosmart_C309a working_dir = . [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [installation] date_time = 12/10/2013 02:20:45 version = 3.13.11 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> -------------------------- | External Dependencies | -------------------------- policykit Admin-Policy-framework OPTIONAL - 0.112 OK - gs Ghostscript REQUIRED 7.05 9.10 OK - network Network-wget OPTIONAL - 1.14 OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK - avahi-utils avahi-utils OPTIONAL - 0.6.31 OK - dbus DBus REQUIRED - 1.6.18 OK - cups CUPS REQUIRED 1.1 1.7.0 OK 'CUPS Scheduler is running' xsane SANE-GUI OPTIONAL 0.9 0.998 OK - ------------------------- | General Dependencies | ------------------------- error: reportlab Python-PDF-Lib OPTIONAL 2.0 - MISSING 'reportlab needs to be installed' libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK - error: pil Python-Image-Lib OPTIONAL - - MISSING 'pil needs to be installed' pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.3 OK - libjpeg JPEG-Lib REQUIRED - - OK - libpthread POSIX-Threads-Lib REQUIRED - 2.18 OK - python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK - python-devel Python-SDK REQUIRED 2.2 3.3.3 OK - pyqt4 Python-Qt4 REQUIRED 4.0 4.10.3 OK - cups-devel CUPS-SDK REQUIRED - 1.7.0 OK - sane-devel SANE-SDK REQUIRED - 1.0.24 OK - libusb USB-Lib REQUIRED - 1.0 OK - sane Scan-Lib REQUIRED - 1.0.24 OK - cups-image CUPS-Image-Lib REQUIRED - 1.7.0 OK - libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK - python-xml Python-XML-Lib REQUIRED - 2.1.0 OK - python-notify Desktop-notifications OPTIONAL - - OK - ------------------------------ | Compile Time Dependencies | ------------------------------ gcc gcc-Compiler REQUIRED - 4.8.2 OK - libtool Build-tools REQUIRED - 2.4.2 OK - make GNU-Build-tools REQUIRED 3.0 4.0 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.13.11 OK - pcardext PhotoCard-Extension REQUIRED - 3.13.11 OK - hpmudext IO-Extension REQUIRED - 3.13.11 OK - ----------------------- | Scan Configuration | ----------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.13.11 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.13.11 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/net/Photosmart_7520_series?zc=printer' is a Hewlett-Packard Photosmart_7520_series all-in-one device `v4l:/dev/video0' is a Noname USB Camera (046d:08d7) virtual device -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- Photosmart_7520 --------------- Type: Printer Device URI: hp:/net/Photosmart_7520_series?zc=printer PPD: /etc/cups/ppd/Photosmart_7520.ppd PPD Description: HP Photosmart 7520 Series, hpcups 3.13.11 Printer ready to printr Photosmart_7520 is idle. enabled since Tue 10 Dec 2013 01:53:23 AM AZOT Communication status: Good Photosmart_7520_fax ------------------- Type: Fax Device URI: hpfax:/net/Photosmart_7520_series?zc=printer PPD: /etc/cups/ppd/Photosmart_7520_fax.ppd PPD Description: HP Fax4 hpcups Printer status: printer Photosmart_7520_fax is idle. enabled since Wed 04 Dec 2013 09:48:55 PM AZOT Communication status: Good -------------- | PERMISSION | -------------- ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- None Missing Optional Dependencies ----------------------------- None Total Errors: 2 Total Warnings: 0 Done. 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