Hardy has seen the end of its life and is no longer receiving any updates. Marking the Hardy task for this ticket as "Won't Fix".
** Changed in: system-config-printer (Ubuntu Hardy) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gtk+2.0 in Ubuntu. https://bugs.launchpad.net/bugs/196429 Title: evince/evolution/gtk-print-dialog printing and system-config-printer fail when using client.conf with IP address for which there is no reverse look-up available Status in “gtk+2.0” package in Ubuntu: Fix Released Status in “system-config-printer” package in Ubuntu: Fix Released Status in “gtk+2.0” source package in Hardy: Won't Fix Status in “system-config-printer” source package in Hardy: Won't Fix Bug description: I ran into the 'greyed out print button' in evince in gutsy 7.10. I was working with a network printer and it worked via lpr and in fact any tool that did not rely on the GTK print dialog. Evince and evolution were clearly broken. As was the system printer configurator via the menu. It kept dying after reporting an error connecting to cups. I could use xpdf instead of evince and print fine. I could also use the GTK dialog to print to a file and then send the file to the printer using any non-GTK tool. In /etc/cups/client.conf I had put ServerName 192.168.1.16 In the end the problem was that I did not have an entry in /etc/hosts for 192.168.1.16. If I add an entry like 192.168.1.16 printer.mydomain.tld printer then everything works well including evince and evolution. Without that entry or a similar one in /etc/hosts, all the programs that use the GTK print dialog malfunction and the system print configurator dies. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gtk+2.0/+bug/196429/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp