Public bug reported:
Following a previous lp:241781 report and its #20 comment
Using a desktop with vivid i386 and a hp photosmart c4585 linked to usb port.
Problems:
- setting the printer 'on' by powering it up, its firmware does not send an
event to awake the related usb port (due to powervasing rules the kernel is not
aware of that new event, or it looks like )
- sending a printing job does not activate neither that usb port (but looks
normal as it might be the printer job to activate its usb port)
- the printing job also seems lost: does not stay inside the queue
so im thinking about how the 'usb' device is monitored:
- at the login session (gnome-shell here) the hp printer is well identified
(icon in the systray for a few seconds then disappear)
- when a print job is sent later, the printer does not awake: need to
unplug/plug the usb cord, then i need to reload the printing job, choose the
printer, then the job is done. But then the usb port is again deactivated and
the next print job needs the previous workaround.
That is; so as i understand, sending a print job and/or powering 'on'
the printer SHOULD also first reinitiate the device to make it active.
Is it a udev/systemd/upstart/script/else missing/not implemented
mandatory job ?
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-3ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0
Uname: Linux 3.18.0-7-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.15-0ubuntu2
Architecture: i386
BootDmesg: (Nothing has been logged yet.)
CupsErrorLog:
CurrentDesktop: GNOME
Date: Sun Dec 14 08:54:53 2014
KernLog:
Lpstat:
device for Photosmart-C4500-series:
usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Photosmart_C4500.ppd',
'/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Photosmart_C4500.ppd: Permission denied
grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic
root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 third-party-packages vivid
** Description changed:
Following a previous 241781 report and its #20 comment
Using a desktop with vivid i386 and a hp photosmart c4585 linked to usb port.
Problems:
- setting the printer 'on' by powering it up, its firmware does not send an
event to awake the related usb port (due to powervasing rules the kernel is not
aware of that new event, or it looks like )
- sending a printing job does not activate neither that usb port (but looks
normal as it might be the printer job to activate its usb port)
- the printing job also seems lost: does not stay inside the queue
so im thinking about how the 'usb' device is monitored:
- at the login session (gnome-shell here) the hp printer is well identified
(icon in the systray for a few seconds then disappear)
- - when a print job is sent later, the printer does not awake: need to
unplug/plug the usb cord, then i need to reload the printing job, choose the
printer, then the job is done. But then the printer is again deactivated and
the next print job needs the previous workaround.
+ - when a print job is sent later, the printer does not awake: need to
unplug/plug the usb cord, then i need to reload the printing job, choose the
printer, then the job is done. But then the usb port is again deactivated and
the next print job needs the previous workaround.
That is; so as i understand, sending a print job and/or powering 'on'
the printer SHOULD also first reinitiate the device to make it active.
Is it a udev/systemd/upstart/script/else missing/not implemented
mandatory job ?
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-3ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0
Uname: Linux 3.18.0-7-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.15-0ubuntu2
Architecture: i386
BootDmesg: (Nothing has been logged yet.)
CupsErrorLog:
-
+
CurrentDesktop: GNOME
Date: Sun Dec 14 08:54:53 2014
KernLog:
-
+
Lpstat:
- device for Photosmart-C4500-series:
usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
- device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
+ device for Photosmart-C4500-series:
usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
+ device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
Lsusb:
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
- Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
+ Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
Papersize: a4
PpdFiles:
- Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Photosmart_C4500.ppd',
'/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Photosmart_C4500.ppd: Permission denied
- grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied
+ Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Photosmart_C4500.ppd',
'/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Photosmart_C4500.ppd: Permission denied
+ grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic
root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
** Description changed:
- Following a previous 241781 report and its #20 comment
+ Following a previous lp:241781 report and its #20 comment
Using a desktop with vivid i386 and a hp photosmart c4585 linked to usb port.
Problems:
- setting the printer 'on' by powering it up, its firmware does not send an
event to awake the related usb port (due to powervasing rules the kernel is not
aware of that new event, or it looks like )
- sending a printing job does not activate neither that usb port (but looks
normal as it might be the printer job to activate its usb port)
- the printing job also seems lost: does not stay inside the queue
so im thinking about how the 'usb' device is monitored:
- at the login session (gnome-shell here) the hp printer is well identified
(icon in the systray for a few seconds then disappear)
- when a print job is sent later, the printer does not awake: need to
unplug/plug the usb cord, then i need to reload the printing job, choose the
printer, then the job is done. But then the usb port is again deactivated and
the next print job needs the previous workaround.
That is; so as i understand, sending a print job and/or powering 'on'
the printer SHOULD also first reinitiate the device to make it active.
Is it a udev/systemd/upstart/script/else missing/not implemented
mandatory job ?
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-3ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0
Uname: Linux 3.18.0-7-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.15-0ubuntu2
Architecture: i386
BootDmesg: (Nothing has been logged yet.)
CupsErrorLog:
CurrentDesktop: GNOME
Date: Sun Dec 14 08:54:53 2014
KernLog:
Lpstat:
device for Photosmart-C4500-series:
usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Photosmart_C4500.ppd',
'/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Photosmart_C4500.ppd: Permission denied
grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic
root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1402350
Title:
Powering on the printer does not activate the related usb port
Status in cups package in Ubuntu:
New
Bug description:
Following a previous lp:241781 report and its #20 comment
Using a desktop with vivid i386 and a hp photosmart c4585 linked to usb port.
Problems:
- setting the printer 'on' by powering it up, its firmware does not send an
event to awake the related usb port (due to powervasing rules the kernel is not
aware of that new event, or it looks like )
- sending a printing job does not activate neither that usb port (but looks
normal as it might be the printer job to activate its usb port)
- the printing job also seems lost: does not stay inside the queue
so im thinking about how the 'usb' device is monitored:
- at the login session (gnome-shell here) the hp printer is well identified
(icon in the systray for a few seconds then disappear)
- when a print job is sent later, the printer does not awake: need to
unplug/plug the usb cord, then i need to reload the printing job, choose the
printer, then the job is done. But then the usb port is again deactivated and
the next print job needs the previous workaround.
That is; so as i understand, sending a print job and/or powering 'on'
the printer SHOULD also first reinitiate the device to make it active.
Is it a udev/systemd/upstart/script/else missing/not implemented
mandatory job ?
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-3ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0
Uname: Linux 3.18.0-7-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.15-0ubuntu2
Architecture: i386
BootDmesg: (Nothing has been logged yet.)
CupsErrorLog:
CurrentDesktop: GNOME
Date: Sun Dec 14 08:54:53 2014
KernLog:
Lpstat:
device for Photosmart-C4500-series:
usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Photosmart_C4500.ppd',
'/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Photosmart_C4500.ppd: Permission denied
grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic
root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
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