** Description changed: - Following a previous lp:241781 report and its #20 comment + Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: + - Sending a print job does not activate the USB port. + - Print jobs do not stay inside the queue. + - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. - Using a desktop with vivid i386 and a hp photosmart c4585 linked to usb port. Problems: - - setting the printer 'on' by powering it up, its firmware does not send an event to awake the related usb port (due to powervasing rules the kernel is not aware of that new event, or it looks like ) - - sending a printing job does not activate neither that usb port (but looks normal as it might be the printer job to activate its usb port) - - the printing job also seems lost: does not stay inside the queue - - so im thinking about how the 'usb' device is monitored: - - at the login session (gnome-shell here) the hp printer is well identified (icon in the systray for a few seconds then disappear) - - when a print job is sent later, the printer does not awake: need to unplug/plug the usb cord, then i need to reload the printing job, choose the printer, then the job is done. But then the usb port is again deactivated and the next print job needs the previous workaround. - - That is; so as i understand, sending a print job and/or powering 'on' - the printer SHOULD also first reinitiate the device to make it active. - Is it a udev/systemd/upstart/script/else missing/not implemented - mandatory job ? + WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose + the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC
** Tags added: latest-bios-3001 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
