** Description changed: == Steps to reproduce == * Insert HDMI cable to external monitor * Start Menu / Preferences / Monitor Settings * Quick Options / Show the same screen on both laptop LCD and external monitor X will freeze immediately, mouse is blocked, CTRL-ALT-F1 does not respond, only direct hardware function keys (like screen brightness / - disable wifi) respond + disable wifi) respond. The only solution is to hard reset the computer + by holding the power button down for 4 seconds. == Test cases == - Systems FAILS with this issue following a system update - regressing to previous kernel the system WORKS as expected, installing mainline kernel the system WORKS as before... + Systems FAILS with this issue following a system update - regressing to previous kernel the system WORKS as expected, installing mainline kernel the system WORKS as before... $ cat /proc/version FAILS Linux version 3.16.0-28-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #38-Ubuntu SMP Fri Dec 12 17:37:40 UTC 2014 WORKS Linux version 3.16.0-25-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #33-Ubuntu SMP Tue Nov 4 12:06:54 UTC 2014 WORKS Linux version 3.19.0-031900rc2-generic (apw@tangerine) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #201412290135 SMP Mon Dec 29 01:36:54 UTC 2014 $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 == diagnostic attached == $ sudo lshw -C video > lshw_video.txt ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: xorg 1:7.7+7ubuntu2 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 Date: Mon Jan 5 01:04:17 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-16 (80 days ago) InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141016) ProcEnviron: - TERM=xterm - SHELL=/bin/bash - PATH=(custom, user) - LANG=en_GB.UTF-8 + TERM=xterm + SHELL=/bin/bash + PATH=(custom, user) + LANG=en_GB.UTF-8 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install)
** Description changed: - == Steps to reproduce == + STEPS TO REPRODUCE + * Insert HDMI cable to external monitor * Start Menu / Preferences / Monitor Settings * Quick Options / Show the same screen on both laptop LCD and external monitor X will freeze immediately, mouse is blocked, CTRL-ALT-F1 does not respond, only direct hardware function keys (like screen brightness / disable wifi) respond. The only solution is to hard reset the computer by holding the power button down for 4 seconds. - == Test cases == - Systems FAILS with this issue following a system update - regressing to previous kernel the system WORKS as expected, installing mainline kernel the system WORKS as before... + + TEST CASES + + Systems FAILS with this issue following a system update - regressing to + previous kernel the system WORKS as expected, installing mainline kernel + the system WORKS as before... $ cat /proc/version FAILS Linux version 3.16.0-28-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #38-Ubuntu SMP Fri Dec 12 17:37:40 UTC 2014 WORKS Linux version 3.16.0-25-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #33-Ubuntu SMP Tue Nov 4 12:06:54 UTC 2014 WORKS Linux version 3.19.0-031900rc2-generic (apw@tangerine) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #201412290135 SMP Mon Dec 29 01:36:54 UTC 2014 + + DIAGNOSTICS + $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 - == diagnostic attached == + DIAGNOSTICS ATTACHED $ sudo lshw -C video > lshw_video.txt + ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: xorg 1:7.7+7ubuntu2 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 Date: Mon Jan 5 01:04:17 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-16 (80 days ago) InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141016) ProcEnviron: TERM=xterm SHELL=/bin/bash PATH=(custom, user) LANG=en_GB.UTF-8 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) ** Summary changed: - [Radeon HD 6290] xorg freezes when turning on external monitor + [Radeon HD 6290] xorg crashes when turning on external monitor -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1407529 Title: [Radeon HD 6290] xorg crashes when turning on external monitor Status in xorg package in Ubuntu: New Bug description: STEPS TO REPRODUCE * Insert HDMI cable to external monitor * Start Menu / Preferences / Monitor Settings * Quick Options / Show the same screen on both laptop LCD and external monitor X will freeze immediately, mouse is blocked, CTRL-ALT-F1 does not respond, only direct hardware function keys (like screen brightness / disable wifi) respond. The only solution is to hard reset the computer by holding the power button down for 4 seconds. TEST CASES Systems FAILS with this issue following a system update - regressing to previous kernel the system WORKS as expected, installing mainline kernel the system WORKS as before... $ cat /proc/version FAILS Linux version 3.16.0-28-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #38-Ubuntu SMP Fri Dec 12 17:37:40 UTC 2014 WORKS Linux version 3.16.0-25-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #33-Ubuntu SMP Tue Nov 4 12:06:54 UTC 2014 WORKS Linux version 3.19.0-031900rc2-generic (apw@tangerine) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #201412290135 SMP Mon Dec 29 01:36:54 UTC 2014 DIAGNOSTICS $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 DIAGNOSTICS ATTACHED $ sudo lshw -C video > lshw_video.txt ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: xorg 1:7.7+7ubuntu2 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 Date: Mon Jan 5 01:04:17 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-16 (80 days ago) InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141016) ProcEnviron: TERM=xterm SHELL=/bin/bash PATH=(custom, user) LANG=en_GB.UTF-8 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1407529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp