Public bug reported: Frankly I have no idea if my bug report is new or old. The sound through my speakers is awful, crackling and with frequent interruptions (duration just a fraction of a second). I am on an Ubuntu 14.04.1 system. I would need some guidance about what else to report and about how to acquire that information.
ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Uname: Linux 3.13.0-45-generic i686 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: braams 2105 F.... pulseaudio /dev/snd/controlC1: braams 2105 F.... pulseaudio CurrentDesktop: Unity Date: Sun Feb 15 00:37:12 2015 InstallationDate: Installed on 2013-11-24 (447 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed Symptom_Card: Built-in Audio - HDA Intel Symptom_Jack: Green Line Out, Rear Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [TPS01, Realtek ALC662 rev1, Green Line Out, Rear] Underruns, dropouts or crackling sound UpgradeStatus: Upgraded to trusty on 2014-04-18 (302 days ago) dmi.bios.date: 06/07/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080015 dmi.board.name: TPS01 dmi.board.vendor: FOXCONN dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/07/2010:svnFOXCONN:pnTPS01:pvr1.0:rvnFOXCONN:rnTPS01:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: TPS01 dmi.product.version: 1.0 dmi.sys.vendor: FOXCONN mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-02-15T00:24:48.363510 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1422034 Title: [TPS01, Realtek ALC662 rev1, Green Line Out, Rear] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: New Bug description: Frankly I have no idea if my bug report is new or old. The sound through my speakers is awful, crackling and with frequent interruptions (duration just a fraction of a second). I am on an Ubuntu 14.04.1 system. I would need some guidance about what else to report and about how to acquire that information. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Uname: Linux 3.13.0-45-generic i686 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: braams 2105 F.... pulseaudio /dev/snd/controlC1: braams 2105 F.... pulseaudio CurrentDesktop: Unity Date: Sun Feb 15 00:37:12 2015 InstallationDate: Installed on 2013-11-24 (447 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed Symptom_Card: Built-in Audio - HDA Intel Symptom_Jack: Green Line Out, Rear Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [TPS01, Realtek ALC662 rev1, Green Line Out, Rear] Underruns, dropouts or crackling sound UpgradeStatus: Upgraded to trusty on 2014-04-18 (302 days ago) dmi.bios.date: 06/07/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080015 dmi.board.name: TPS01 dmi.board.vendor: FOXCONN dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/07/2010:svnFOXCONN:pnTPS01:pvr1.0:rvnFOXCONN:rnTPS01:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: TPS01 dmi.product.version: 1.0 dmi.sys.vendor: FOXCONN mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-02-15T00:24:48.363510 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1422034/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp