Danilo Enoque Ferreira de Lima, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report: apport-collect -p xorg 1415420 Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags added: bios-outdated-a16 ** Tags removed: bios-outdated-a16 ** Tags added: latest-bios-a13 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1415420 Title: Xorg freeze Status in xorg package in Ubuntu: Incomplete Bug description: Dear developers and experts, I have a Dell Inspiron 14z, using Ubuntu 14.04.1 LTS, kernel 3.13.0-44-generic and using i915 as my video driver. I tried connecting an external monitor to my laptop using the HDMI output while running Unity. I used an HDMI->VGA converter to connect it to the monitor's VGA input. When I do that (before I try to type xrandr or try to configure the new monitor), I'm back to the login screen, being shown in both my laptop screen and the external monitor and both screens are frozen. I can only do a hard reboot at that stage. This is the first time I tried this. I expect apport will include more information from dmesg, Xorg logs, etc, but if it doesn't please let me know and I can try to provide more information. Best regards, Danilo ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Jan 28 11:05:10 2015 DistUpgraded: 2014-09-10 21:04:23,460 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: This is the first time GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:057f] Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M] [1002:6841] (rev ff) (prog-if ff) MachineType: Dell Inc. Inspiron 5423 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=09228176-f703-4c11-af01-cb86d0fe27ae ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to trusty on 2014-09-10 (139 days ago) dmi.bios.date: 05/18/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A13 dmi.board.name: 0Y1P79 dmi.board.vendor: Dell Inc. dmi.board.version: A13 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA13:bd05/18/2013:svnDellInc.:pnInspiron5423:pvrNotSpecified:rvnDellInc.:rn0Y1P79:rvrA13:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 5423 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20141104-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Wed Jan 28 10:50:06 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: Output DP-0 HDMI-0 VGA-0 xserver.version: 2:1.15.1-0ubuntu2.6 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1415420/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp