Hi Natalia, Can you please download the ' hplip-3.15.2.run ' auto installer file from http://hplipopensource.com/hplip-web/gethplip.html. Run command 'sh hplip-3.15.2.run' in terminal. This will warn that auto installation is not supported for ubuntu 15.04 . But you can still proceed to install.
Let us know if the installation went smooth. After installation, try configuring the printer using command 'hp-setup' . Let us know if you are facing the same as above. Rgds, goutam -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1430561 Title: hp-plugin crashes with error: Python gobject/dbus may be not installed Status in HP Linux Imaging and Printing: Confirmed Status in One Hundred Papercuts: Confirmed Status in hplip package in Ubuntu: Confirmed Bug description: When trying to configure an HP LaserJet P1102w, when running hp-plugin I get errors and can not proceed: nessita@miro:~$ hp-plugin error: Unable to locate models.dat file HP Linux Imaging and Printing System (ver. 3.15.2) Plugin Download and Install Utility ver. 2.1 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Checking for network connection... Downloading plug-in from: Receiving digital keys: /usr/bin/gpg --homedir /home/nessita/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9 Creating directory plugin_tmp Verifying archive integrity... All good. Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive............................... Error importing HPLIP modules. Is HPLIP installed? error: Python gobject/dbus may be not installed error: Plug-in install failed. Done. nessita@miro:~$ ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: hplip 3.15.2-0ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0 Uname: Linux 3.19.0-7-generic x86_64 ApportVersion: 2.16.2-0ubuntu2 Architecture: amd64 CurrentDesktop: Unity Date: Tue Mar 10 19:23:41 2015 InstallationDate: Installed on 2014-11-30 (100 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) Lpstat: device for Laserjet: ipp://NPI2E6620.local:631/printers/Laserjet MachineType: LENOVO 3249CTO Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=30425f63-143e-4183-aa37-394415c60a42 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to vivid on 2015-02-09 (29 days ago) dmi.bios.date: 10/26/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 6QET61WW (1.31 ) dmi.board.name: 3249CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6QET61WW(1.31):bd10/26/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 3249CTO dmi.product.version: ThinkPad X201 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1430561/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
