Public bug reported: The QL-500 label printer prints past the end of the label in the vertical (direction of feed) direction. This means that when you print e.g. an address label and use the label cutter, several things happen:
1) Because the printer has printed past the end of the label, the head is positioned part-way into the next label 2) Because the head is positioned part-way into the next label, the optical alignment sensor cannot see the black alignment marks on the back of the labels. This causes the printer to flag an alignment error when you next try to print a label. The effect is you can only print one label at a time. There is a patch included which reduces the Y resolution of the QL-550 printer to 275 dpi. It seems like it may be necessary to extend this to the QL-500 too. ** Affects: ptouch-driver (Ubuntu) Importance: Undecided Assignee: Phil Pemberton (philpem) Status: New ** Changed in: ptouch-driver (Ubuntu) Assignee: (unassigned) => Phil Pemberton (philpem) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ptouch-driver in Ubuntu. https://bugs.launchpad.net/bugs/1439895 Title: QL-500 prints past end of label Status in ptouch-driver package in Ubuntu: New Bug description: The QL-500 label printer prints past the end of the label in the vertical (direction of feed) direction. This means that when you print e.g. an address label and use the label cutter, several things happen: 1) Because the printer has printed past the end of the label, the head is positioned part-way into the next label 2) Because the head is positioned part-way into the next label, the optical alignment sensor cannot see the black alignment marks on the back of the labels. This causes the printer to flag an alignment error when you next try to print a label. The effect is you can only print one label at a time. There is a patch included which reduces the Y resolution of the QL-550 printer to 275 dpi. It seems like it may be necessary to extend this to the QL-500 too. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ptouch-driver/+bug/1439895/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp