apport information
** Tags added: apport-collected
** Description changed:
The current system Ubuntu 15.04 Beta2 (up2date) is missing the nm-applet
after restarting the system.
It might be a problem with the Sierra EM7345 module?!
After the new install of Ubuntu 15.04 Beta2 i saw the Sierra for one or two
times inside the nm-applet and i could create a mobile-data connection over
HSDPA/UMTS/LTE. But just for this time.
Now, after some regular updates, the Sierra Card is not accessable
inside the nm-applet menu for creating a new mobile data connection, the
old connection profil is missing too. The Sierra EM7345 was also named
as cdc-wdm not by name.
[ 2.277029] usb 1-4: New USB device found, idVendor=1199, idProduct=a001
[ 2.277031] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.277033] usb 1-4: Product: Sierra Wireless EM7345 4G LTE
[ 2.277034] usb 1-4: Manufacturer: Sierra Wireless Inc.
[ 2.277035] usb 1-4: SerialNumber: 013937003691337
# lsusb
Bus 003 Device 002: ID 8087:8001 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 04f2:b449 Chicony Electronics Co., Ltd
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 004: ID 138a:0017 Validity Sensors, Inc.
Bus 001 Device 003: ID 058f:9540 Alcor Micro Corp.
Bus 001 Device 002: ID 1199:a001 Sierra Wireless, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: network-manager-gnome 0.9.10.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-11.11-generic 3.19.3
Uname: Linux 3.19.0-11-generic x86_64
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 3 13:24:21 2015
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/nm-applet
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2015-04-02 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
IpRoute:
default via 192.168.0.1 dev wlan0 proto static metric 1024
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.193
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager-applet
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH
CONNECTION CON-UUID CON-PATH
wlan0 wifi connected /org/freedesktop/NetworkManager/Devices/2
5ghz.offlinehoster.de e1d2c80e-d6c2-4029-80bd-ed4e93fac4d5
/org/freedesktop/NetworkManager/ActiveConnection/1
eth0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 --
-- --
lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 --
-- --
nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code
2: Error: Object 'nm' is unknown, try 'nmcli help'.
+ ---
+ ApportVersion: 2.17.2-0ubuntu1
+ Architecture: amd64
+ DistroRelease: Ubuntu 15.04
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ InstallationDate: Installed on 2015-04-03 (18 days ago)
+ InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
+ IpRoute:
+ default via 10.100.1.1 dev eth0 proto static metric 1024
+ 10.100.1.0/24 dev eth0 proto kernel scope link src 10.100.1.99
+ 169.254.0.0/16 dev eth0 scope link metric 1000
+ NetworkManager.state:
+ [main]
+ NetworkingEnabled=true
+ WirelessEnabled=false
+ WWANEnabled=false
+ WimaxEnabled=true
+ Package: network-manager-applet (not installed)
+ ProcEnviron:
+ LANGUAGE=de_DE
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
+ Tags: vivid
+ Uname: Linux 3.19.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ nmcli-dev:
+ DEVICE TYPE STATE DBUS-PATH
CONNECTION CON-UUID CON-PATH
+ eth0 ethernet connected /org/freedesktop/NetworkManager/Devices/1
Automatisches Ethernet 97829441-a5a9-4a17-a8b0-817db2292448
/org/freedesktop/NetworkManager/ActiveConnection/5
+ cdc-wdm0 gsm unavailable /org/freedesktop/NetworkManager/Devices/6
-- -- --
+ wlan0 wifi unavailable /org/freedesktop/NetworkManager/Devices/2
-- -- --
+ lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0
-- -- --
+ nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code
2: Error: Object 'nm' is unknown, try 'nmcli help'.
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1440032/+attachment/4381217/+files/CRDA.txt
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to network-manager-applet in Ubuntu.
https://bugs.launchpad.net/bugs/1440032
Title:
nm-applet is missing the Sierra EM7345 4G LTE
Status in network-manager-applet package in Ubuntu:
New
Bug description:
The current system Ubuntu 15.04 Beta2 (up2date) is missing the nm-
applet after restarting the system.
It might be a problem with the Sierra EM7345 module?!
After the new install of Ubuntu 15.04 Beta2 i saw the Sierra for one or two
times inside the nm-applet and i could create a mobile-data connection over
HSDPA/UMTS/LTE. But just for this time.
Now, after some regular updates, the Sierra Card is not accessable
inside the nm-applet menu for creating a new mobile data connection,
the old connection profil is missing too. The Sierra EM7345 was also
named as cdc-wdm not by name.
[ 2.277029] usb 1-4: New USB device found, idVendor=1199, idProduct=a001
[ 2.277031] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.277033] usb 1-4: Product: Sierra Wireless EM7345 4G LTE
[ 2.277034] usb 1-4: Manufacturer: Sierra Wireless Inc.
[ 2.277035] usb 1-4: SerialNumber: 013937003691337
# lsusb
Bus 003 Device 002: ID 8087:8001 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 04f2:b449 Chicony Electronics Co., Ltd
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 004: ID 138a:0017 Validity Sensors, Inc.
Bus 001 Device 003: ID 058f:9540 Alcor Micro Corp.
Bus 001 Device 002: ID 1199:a001 Sierra Wireless, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: network-manager-gnome 0.9.10.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-11.11-generic 3.19.3
Uname: Linux 3.19.0-11-generic x86_64
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 3 13:24:21 2015
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/nm-applet
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2015-04-02 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
IpRoute:
default via 192.168.0.1 dev wlan0 proto static metric 1024
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.193
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager-applet
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH
CONNECTION CON-UUID CON-PATH
wlan0 wifi connected /org/freedesktop/NetworkManager/Devices/2
5ghz.offlinehoster.de e1d2c80e-d6c2-4029-80bd-ed4e93fac4d5
/org/freedesktop/NetworkManager/ActiveConnection/1
eth0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 --
-- --
lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 --
-- --
nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code
2: Error: Object 'nm' is unknown, try 'nmcli help'.
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
DistroRelease: Ubuntu 15.04
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2015-04-03 (18 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
IpRoute:
default via 10.100.1.1 dev eth0 proto static metric 1024
10.100.1.0/24 dev eth0 proto kernel scope link src 10.100.1.99
169.254.0.0/16 dev eth0 scope link metric 1000
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=false
WWANEnabled=false
WimaxEnabled=true
Package: network-manager-applet (not installed)
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Tags: vivid
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH
CONNECTION CON-UUID CON-PATH
eth0 ethernet connected /org/freedesktop/NetworkManager/Devices/1
Automatisches Ethernet 97829441-a5a9-4a17-a8b0-817db2292448
/org/freedesktop/NetworkManager/ActiveConnection/5
cdc-wdm0 gsm unavailable /org/freedesktop/NetworkManager/Devices/6
-- -- --
wlan0 wifi unavailable /org/freedesktop/NetworkManager/Devices/2
-- -- --
lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0
-- -- --
nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code
2: Error: Object 'nm' is unknown, try 'nmcli help'.
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