apport information ** Attachment added: "NetDevice.eth0.txt" https://bugs.launchpad.net/bugs/1440032/+attachment/4381221/+files/NetDevice.eth0.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager-applet in Ubuntu. https://bugs.launchpad.net/bugs/1440032 Title: nm-applet is missing the Sierra EM7345 4G LTE Status in network-manager-applet package in Ubuntu: New Bug description: The current system Ubuntu 15.04 Beta2 (up2date) is missing the nm- applet after restarting the system. It might be a problem with the Sierra EM7345 module?! After the new install of Ubuntu 15.04 Beta2 i saw the Sierra for one or two times inside the nm-applet and i could create a mobile-data connection over HSDPA/UMTS/LTE. But just for this time. Now, after some regular updates, the Sierra Card is not accessable inside the nm-applet menu for creating a new mobile data connection, the old connection profil is missing too. The Sierra EM7345 was also named as cdc-wdm not by name. [ 2.277029] usb 1-4: New USB device found, idVendor=1199, idProduct=a001 [ 2.277031] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 2.277033] usb 1-4: Product: Sierra Wireless EM7345 4G LTE [ 2.277034] usb 1-4: Manufacturer: Sierra Wireless Inc. [ 2.277035] usb 1-4: SerialNumber: 013937003691337 # lsusb Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 006: ID 04f2:b449 Chicony Electronics Co., Ltd Bus 001 Device 005: ID 8087:0a2a Intel Corp. Bus 001 Device 004: ID 138a:0017 Validity Sensors, Inc. Bus 001 Device 003: ID 058f:9540 Alcor Micro Corp. Bus 001 Device 002: ID 1199:a001 Sierra Wireless, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: network-manager-gnome 0.9.10.1-0ubuntu2 ProcVersionSignature: Ubuntu 3.19.0-11.11-generic 3.19.3 Uname: Linux 3.19.0-11-generic x86_64 ApportVersion: 2.17-0ubuntu1 Architecture: amd64 CurrentDesktop: Unity Date: Fri Apr 3 13:24:21 2015 EcryptfsInUse: Yes ExecutablePath: /usr/bin/nm-applet IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2015-04-02 (0 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326) IpRoute: default via 192.168.0.1 dev wlan0 proto static metric 1024 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.193 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true ProcEnviron: LANGUAGE=de_DE PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: network-manager-applet UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlan0 wifi connected /org/freedesktop/NetworkManager/Devices/2 5ghz.offlinehoster.de e1d2c80e-d6c2-4029-80bd-ed4e93fac4d5 /org/freedesktop/NetworkManager/ActiveConnection/1 eth0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 -- -- -- nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'. --- ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 DistroRelease: Ubuntu 15.04 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2015-04-03 (18 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326) IpRoute: default via 10.100.1.1 dev eth0 proto static metric 1024 10.100.1.0/24 dev eth0 proto kernel scope link src 10.100.1.99 169.254.0.0/16 dev eth0 scope link metric 1000 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=false WWANEnabled=false WimaxEnabled=true Package: network-manager-applet (not installed) ProcEnviron: LANGUAGE=de_DE TERM=xterm PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Tags: vivid Uname: Linux 3.19.0-15-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH eth0 ethernet connected /org/freedesktop/NetworkManager/Devices/1 Automatisches Ethernet 97829441-a5a9-4a17-a8b0-817db2292448 /org/freedesktop/NetworkManager/ActiveConnection/5 cdc-wdm0 gsm unavailable /org/freedesktop/NetworkManager/Devices/6 -- -- -- wlan0 wifi unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 -- -- -- nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'. 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