** Changed in: gnome-control-center Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1115701
Title: GNOME Printer Setup Tool: HP printers discovered by both usb and hp CUPS backends -> Two indistinguishable entries in the list of discovered printers Status in GNOME Control Center: Confirmed Status in gnome-control-center package in Ubuntu: Triaged Bug description: I have several HP printers. If I connect one of them via USB and click the "+" button to add a new printer in GNOME's printer setup tool, I get two entries where a user will not see the difference: HP-LaserJet-3390 HP-LaserJet-3390-2 To find out why I got two entries, I added two print queues, one using the first entry, another using the second entry. Then I ran the command lpstat -v and got device for HP-LaserJet-3390: usb://HP/LaserJet%203390?serial=00CNMJP81545 device for HP-LaserJet-3390-2: hp:/usb/HP_LaserJet_3390?serial=00CNMJP81545 So the first comes from the HP LaserJet 3390 discovered via the "usb" CUPS backend and the second from the same printer via the "hp" backend. The preferred backend is the latter, as it is made by HP especially for HP printers. Therefore there should be only one entry, using the "hp" backend. system-config-printer does this correctly, so usingf the D-Bus service of system-config-printer one should be able to join these entries to one using the "hp" backend. Note that this is not a duplicate of bug 1115669. That bug is about making duplicate entries distinguishable, this bug is about making the "hp" backend used with HP printers. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1115701/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp