** Branch linked: lp:ubuntu/hplip ** Branch linked: lp:ubuntu/vivid-proposed/hplip
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1422004 Title: pkservice.py crashed with AttributeError in __init__(): 'module' object has no attribute 'MainLoop' Status in HP Linux Imaging and Printing: Fix Committed Status in hplip package in Ubuntu: Fix Released Status in hplip source package in Vivid: Fix Released Bug description: If an HP printer needs HPLIP with HP's proprietary plug-in (firmware files for printers, proprietary driver code pieces for printing and/or scanning) the automatically initiated installation of the plug-in fails and causes crash reports, leading to crash report pop-ups and non-working printing and scanning functionality. The problem is caused by the switchover from Python2 to Python3 in Vivid, especially also that the Python3 executable is named "python3" and not "python". If the crash happens shortly before shutdown or reboot the pop-up can appear right after log-in. [Impact] All Vivid users who use a printer or multi-function device which needs HP's proprietary plug-in get crash pop-ups and their devices will not completely work or not work at all. [Test Case] Connect an HP printer or multi-function device which needs the plug-in (for which models see this bug report and the numerous duplicates) and set it up. As soon as the plug-in gets downloaded and installed, crash reports pop up, and the devices functionality which needs the plug-in will not work as plug-in installation does not complete. The proposed package solves the problem. To test without having an appropriate printer, simply run the command hp-plugin in a terminal window. With the current package it will fail as mentioned, with the proposed package plug-in installation will succeed. [Regression Potential] Very low. The patch is trivial and it affects only users who need the plug-in. All users of other HP printers or non-HP printers are not affected. ProblemType: Crash DistroRelease: Ubuntu 15.04 Package: hplip-data 3.15.2-0ubuntu2 ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4 Uname: Linux 3.16.0-22-generic x86_64 ApportVersion: 2.16.1-0ubuntu2 Architecture: amd64 CupsErrorLog: E [14/Feb/2015:19:56:52 +0100] Unable to open listen socket for address [v1.::1]:631 - Cannot assign requested address. Date: Sat Feb 14 05:59:51 2015 ExecutablePath: /usr/share/hplip/pkservice.py InstallationDate: Installed on 2014-05-08 (282 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) InterpreterPath: /usr/bin/python3.4 Lpstat: device for HP-Deskjet-1000-J110-series: usb://HP/Deskjet%201000%20J110%20series?serial=CN33A18VXG05YD device for PDF: cups-pdf:/ MachineType: Acer Aspire 5943G PackageArchitecture: all Papersize: a4 PpdFiles: HP-Deskjet-1000-J110-series: HP Deskjet 1000 j110 Series, hpcups 3.15.2 PDF: Generic CUPS-PDF Printer ProcCmdline: /usr/bin/python3 /usr/bin/hp-pkservice ProcEnviron: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=e9be64c9-5b7e-438a-ac82-6b89bf946a86 ro quiet splash vt.handoff=7 PythonArgs: ['/usr/bin/hp-pkservice'] SourcePackage: hplip Title: pkservice.py crashed with AttributeError in __init__(): 'module' object has no attribute 'MainLoop' UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 10/21/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.15 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5943G dmi.board.vendor: Acer dmi.board.version: V1.15 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.15 dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15: dmi.product.name: Aspire 5943G dmi.product.version: V1.15 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1422004/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
