Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1317757
Title:
hp-setup problem prevents printers from working
Status in HP Linux Imaging and Printing:
New
Status in hplip package in Ubuntu:
Confirmed
Bug description:
There is a bug in Ubuntu 14.04's hplip-3.14.3 as well as the upstream (and
recent) 3.14.4 package.
When I try to use hp-setup to configure my new HP LaserJet 200 Color MFP M276n
printer, hp-setup tries to automatically find and assign the correct PPD file.
Sadly, the inserted path is
lsb/usr/HP/hp-laserjet_200_colormfp_m276-ps.ppd.gz
which does not point at the real file, which is at
/usr/share/ppd/HP/hp-laserjet_200_colormfp_m276-ps.ppd.gz
Result: the printer appears to be offline or switched off. When I enter the
correct path manually when using hp-setup, everything is fine. This deserves
to
be corrected, also upstream.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip (not installed)
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CurrentDesktop: Unity
Date: Fri May 9 08:26:27 2014
InstallationDate: Installed on 2013-03-29 (405 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386
(20120423)
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-25 (13 days ago)
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