i've encountered similar problem + a special bonus : couldn't change preferences. launching empathy in a terminal to get the error message reported that .config/dconf/user could not be written
mkdr .config/dconf solved the issue ! hope it'll help. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/838697 Title: "Ubuntu" theme not applied to chat Status in “empathy” package in Ubuntu: Confirmed Bug description: When firing up Empathy for the first time in 11.10, the Ubuntu chat theme was not applied. Everything looked pretty ugly. When I went to the settings window and reselected it, it worked again. Pretty bad impression for first time users. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: empathy 3.1.5.1-1ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3 Uname: Linux 3.0.0-9-generic x86_64 NonfreeKernelModules: nvidia Architecture: amd64 CheckboxSubmission: f3d213e5470c375b2086fc25bce53912 CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525 Date: Thu Sep 1 12:08:31 2011 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110824) SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/838697/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp