Thanks for the bug report, MichiGreat. Can you reproduce this issue in either 15.04 or 15.10?
Also, could you please have a look at <https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/933474>? This may be a duplicate of this. Could you please try the workaround mentioned in comment #2 there and report whether it works? Direct URL is <https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/933474/comments/2>. Thanks! ** Changed in: pidgin (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pidgin in Ubuntu. https://bugs.launchpad.net/bugs/1377668 Title: pidgin cannot login to XMPP service ("Not authorized") Status in pidgin package in Ubuntu: Incomplete Bug description: Observed behaviour: I installed a XMPP server (ejabberd) on a machine running Ubuntu 12.04. The service can be used on my Android phone using "Xabber" without any problems, via the mobile phone network as well as in my WLAN. On other machines (my PC running Xubuntu 12.04 or my notebook running Xubutu 14.10 Beta) using Pidgin, I always get a "Not authorized" error message at login. "sendxmpp" works both on my PC and on my notebook. Adding SRV records for _xmpp-client and _xmpp- server did not help, also adding "fqdn{domain}" to the config file didn't. Expected behaviour: Pidgin should be able to login to a XMPP server without an erorr message. If there's an error, it should clearly point out the problem and not just write that something went wrong and give me no idea what I could do to solve the problem. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: pidgin 1:2.10.9-0ubuntu7 ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3 Uname: Linux 3.16.0-20-generic i686 ApportVersion: 2.14.7-0ubuntu2 Architecture: i386 CurrentDesktop: XFCE Date: Sun Oct 5 17:48:02 2014 ExecutablePath: /usr/bin/pidgin InstallationDate: Installed on 2014-10-03 (2 days ago) InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140923) ProcEnviron: LANGUAGE=de_AT:de PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_AT.UTF-8 SHELL=/bin/bash SourcePackage: pidgin UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/1377668/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp