** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1508826 Title: [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at all when headset plugged in Status in alsa-driver package in Ubuntu: Confirmed Bug description: Sounds works fine through the internal speakers, but once I plug a headset or headphones (I tried two things, in case one was broken) in to the audio out, I get nothing. Looking in alsamixer, plugging the headset in mutes the 'Speaker' output and unmutes the 'Headphone' output, and restores the Master volume to its previous headset-in value. Unplugging the headset does the opposite (mutes 'Headphone'; unmutes 'Speaker'), as I would expect. This was working on vivid, so a definite regression, I think. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: daniel 5155 F.... pulseaudio /dev/snd/controlC0: daniel 5155 F.... pulseaudio Date: Thu Oct 22 09:37:39 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2014-09-04 (412 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at all UpgradeStatus: Upgraded to wily on 2015-10-21 (0 days ago) dmi.bios.date: 05/21/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GLET70WW (2.24 ) dmi.board.asset.tag: Not Available dmi.board.name: 20ANCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0E50512 STD dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGLET70WW(2.24):bd05/21/2014:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20ANCTO1WW dmi.product.version: ThinkPad T440p dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1508826/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp