As requested by @penalvch, tested exact same hardware (nta3500 computer, hp vs19e display) with today's daily live image downloaded from at http://cdimage.ubuntu.com/daily-live/current/xenial-desktop-amd64.iso displayed as "xenial-desktop-amd64.iso 04-Mar-2016 08:29 1.5G" with md5sum 497d36d2b35c8db1c246af281acb36cc and sha1sum e036ed8aa1deedbbbc32bf5b8df0f01ac23e8286
Result: native resolution is correctly automatically detected and selected, no need for any manual workaround (no need for xrandr). So, this bug does not affect 16.04 daily live on this hardware combination. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu. https://bugs.launchpad.net/bugs/1307176 Title: Resolution limited to 1024x768 Status in xserver-xorg-video-ati package in Ubuntu: Incomplete Bug description: Bug reported with xdiagnose. # Summary On installing Ubuntu 13.10 or 14.04 on a NTA3500 nettop with a VGA monitor HP vs19e (native resolution 1280x1024), a resolution of 1024x768 is obtained. The bug is not that the correct resolution cannot be obtained at all (there's a workaround below with xrandr) but about the fact that is is not automatically selected despite good EDID data available from monitor. # Details Machine has two video output ports: HDMI and DVI. No monitor is plugged on HDMI. Monitor used is plugged on DVI with a DVI-to-VGA passive adapter. The open-source driver is used. xrandr and graphical tools don't offer more than 1024x768 on this screen. xrandr output: Screen 0: minimum 320 x 200, current 1024 x 768, maximum 8192 x 8192 DVI-0 connected 1024x768+0+0 (normal left inverted right x axis y axis) 376mm x 301mm 1280x1024 60.0 + 75.0 1152x864 75.0 1024x768 75.1 70.1 60.0* 832x624 74.6 800x600 72.2 75.0 60.3 640x480 75.0 72.8 60.0 720x400 70.1 HDMI-0 disconnected (normal left inverted right x axis y axis) VGA-0 connected 1024x768+0+0 (normal left inverted right x axis y axis) 0mm x 0mm 1024x768 60.0* 800x600 60.3 56.2 848x480 60.0 640x480 59.9 # EDID information sudo get-edid | parse-edid This is read-edid version 3.0.1. Prepare for some fun. Attempting to use i2c interface Looks like no busses have an EDID. Sorry! Attempting to use the classical VBE interface Performing real mode VBE call Interrupt 0x10 ax=0x4f00 bx=0x0 cx=0x0 Function supported Call successful VBE version 300 VBE string at 0xc01cc "AMD ATOMBIOS" VBE/DDC service about to be called Report DDC capabilities Performing real mode VBE call Interrupt 0x10 ax=0x4f15 bx=0x0 cx=0x0 Function supported Call successful Monitor and video card combination does not support DDC1 transfers Monitor and video card combination supports DDC2 transfers 0 seconds per 128 byte EDID block transfer Screen is not blanked during DDC transfer Reading next EDID block VBE/DDC service about to be called Read EDID Performing real mode VBE call Interrupt 0x10 ax=0x4f15 bx=0x1 cx=0x0 Function supported Call successful Checksum Correct Section "Monitor" Identifier "HP vs19e" ModelName "HP vs19e" VendorName "HWP" # Monitor Manufactured week 23 of 2006 # EDID version 1.3 # Analog Display DisplaySize 380 300 Gamma 2.20 Option "DPMS" "true" Horizsync 30-83 VertRefresh 50-76 # Maximum pixel clock is 140MHz #Not giving standard mode: 1280x1024, 60Hz Modeline "Mode 0" 108.00 1280 1328 1440 1688 1024 1025 1028 1066 +hsync +vsync EndSection Looks like VBE was successful. Have a good day. # Additional information, comparison Same monitor was used on various machines, bug only happens on this machine. With no change to hardware, when using ATI proprietary driver, 1280x1024 is available by default (no need for a workaround). # Workaround A similar problem was reported on http://askubuntu.com/questions/207716/ubuntu-12-10-resolution-stuck- at-1024x768-using-open-source-radeon-driver . The following sequence allows to get a proper resolution with open- source driver once. cvt 1280 1024 60 xrandr --newmode "1280x1024_60.00" 109.00 1280 1368 1496 1712 1024 1027 1034 1063 -hsync +vsync xrandr --addmode VGA-0 1280x1024_60.00 xrandr --output DVI-0 --off --output VGA-0 --mode 1280x1024_60.00 # Offer for help What can I do to improve Ubuntu so that other users (including me when I do a clean Ubuntu install in the future) automatically get correct resolution ? How to diagnose the reason why the correct resolution as reported by the monitor is not used by open-source driver ? Thank you for your attention lsb_release -rd Description: Ubuntu 14.04 LTS Release: 14.04 LC_ALL=C apt-cache policy xorg xorg: Installed: 1:7.7+1ubuntu8 Candidate: 1:7.7+1ubuntu8 Version table: *** 1:7.7+1ubuntu8 0 500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 NonfreeKernelModules: fglrx ApportVersion: 2.14.1-0ubuntu2 Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sun Apr 13 18:28:41 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6310] [1002:9802] (prog-if 00 [VGA controller]) Subsystem: Foxconn International, Inc. Device [105b:0e29] InstallationDate: Installed on 2014-04-05 (8 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Daily i386 (20140404) LightdmGreeterLog: ** (lightdm-gtk-greeter:23601): WARNING **: Failed to load user image: Failed to open file '/home/gabriel/.face': Aucun fichier ou dossier de ce type ** (lightdm-gtk-greeter:23601): WARNING **: Failed to load user image: Failed to open file '/home/stephane/.face': Aucun fichier ou dossier de ce type LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1345): WARNING **: Failed to load user image: Failed to open file '/home/gabriel/.face': Aucun fichier ou dossier de ce type (lightdm-gtk-greeter:1345): Gdk-WARNING **: lightdm-gtk-greeter: Fatal IO error 11 (Ressource temporairement non disponible) on X server :0. MachineType: FOXCONN NT-A2400&NT-A3500 ProcEnviron: LANGUAGE=fr_FR TERM=xterm PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=2a0707b6-4188-4c5f-a1e9-4b5bf8451a1f ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/21/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: NT-A2400&NT-A3500 dmi.board.vendor: FOXCONN dmi.board.version: FAB 1.1 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 4 dmi.chassis.vendor: FOXCONN dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd07/21/2011:svnFOXCONN:pnNT-A2400&NT-A3500:pvrFAB1.1:rvnFOXCONN:rnNT-A2400&NT-A3500:rvrFAB1.1:cvnFOXCONN:ct4:cvrToBeFilledByO.E.M.: dmi.product.name: NT-A2400&NT-A3500 dmi.product.version: FAB 1.1 dmi.sys.vendor: FOXCONN version.compiz: compiz N/A version.fglrx-installer: fglrx-installer N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu4 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu4 version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Sun Apr 13 18:26:57 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.0-1ubuntu7 xserver.video_driver: radeon To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1307176/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp