** Changed in: pulseaudio (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1573693

Title:
  Microphone is not working

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Microphone is not working on ASUS X552L laptop.

  Just installed latest ubuntu version 16.04 LTS

  After installed Skype, tried a test call, sound was very low volume.
  Tried to adjust microphone volume with the slider, mic went dead for
  good, no sound at all. tried to reinstall alsa package

  apt-get remove --purge alsa-base pulseaudio

  and install it again, nothing works.

  Did not work on older ubuntu version either.

  Description:  Ubuntu 16.04 LTS
  Release:      16.04

  alsa-base:
    Telepítve: 1.0.25+dfsg-0ubuntu5
    Jelölt:    1.0.25+dfsg-0ubuntu5
    Verziótáblázat:
   *** 1.0.25+dfsg-0ubuntu5 500
          500 http://hu.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          500 http://hu.archive.ubuntu.com/ubuntu xenial/main i386 Packages
          100 /var/lib/dpkg/status

  pulseaudio:
    Telepítve: 1:8.0-0ubuntu3
    Jelölt:    1:8.0-0ubuntu3
    Verziótáblázat:
   *** 1:8.0-0ubuntu3 500
          500 http://hu.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  irma       1425 F.... pulseaudio
   /dev/snd/pcmC1D0c:   irma       1425 F...m pulseaudio
   /dev/snd/controlC1:  irma       1425 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Apr 22 18:17:49 2016
  InstallationDate: Installed on 2016-04-22 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LA.509
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LA.509:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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