I believe this is caused by the lack of a "Y/I/N/O/D/Z" prompt when the package manager is trying to upgrade a config file which has been "created by you or by a script". I had this happen when I first installed Ubuntu Gnome 16.04 from scratch, I selected automatic login and so the installer edited my /etc/gdm/custom.conf to reflect that. On first boot, gnome-software showed I had updates, but it hung indefinitely after I told it to get them. I rebooted and reinstalled and answered all the installer questions exactly the same, but this time on first boot I did a dist-upgrade from the terminal (and avoided gnome- software) and I got a Y/I/N/O/D/Z prompt for a /etc/gdm/custom.conf.
Steps to reproduce: 1. Install Ubuntu Gnome 16.04 or any Ubuntu variant which comes with gdm3 3.18.3-0ubuntu1. 2. Enable automatic login (or hand edit /etc/gdm/custom.conf) 3. With gnome-software, attempt to accept software updates involving gdm3 3.18.3-0ubuntu2 Gnome-software will just sit there. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1575351 Title: tell me I have OS updates and will not install said updates. Status in gnome-software package in Ubuntu: Incomplete Bug description: It tells me I have OS updates to install. When I hit the install button it just refreshes as if I have done nothing. It tells me the updates are needed for a few things including security. I am using Ubuntu Studio. If that helps at all. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-software 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 ProcVersionSignature: Ubuntu 4.4.0-21.37-lowlatency 4.4.6 Uname: Linux 4.4.0-21-lowlatency x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CurrentDesktop: XFCE Date: Tue Apr 26 15:06:13 2016 InstallationDate: Installed on 2016-04-26 (0 days ago) InstallationMedia: It SourcePackage: gnome-software UpgradeStatus: Upgraded to xenial on 2016-04-26 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1575351/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
