Public bug reported:
When I switch the primary sound device to a USB headset connected to my
laptop, mouse click events no longer work except in the Sound Settings
window. This does not seem to occur when the device is connected, only
when it is made the default audio device.
Once this occurs, the mouse events do not work until the device is
disconnected. Clicks inside the Sound Settings window are registered
(including buttons and other tabs inside the System Settings window, but
not the titlebar or close/minimize/maximize buttons.) Focus can be
given to other windows via alt-tab and keyboard input continues to
function, but mouse events do not register on windows focused in this
way.
This is *deeply* weird, BTW.
Hardware:
Jabra EVOLVE 80 headset
lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom
Steps to reproduce:
1. Connect the device to a USB port.
2. Open Sound Settings window.
3. Select the Jabra USB device as the primary sound device.
4. Observe that mouse clicks no longer register outside of the System Settings
window.
dmesg shows the following during this process:
[130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd
[130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305
[130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS
[130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S
[130169.223038] usb 2-2.1.1: SerialNumber: 000051E7669007
[130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as
/devices/pci0000:00/0000:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34
[130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID
v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on
usb-0000:00:14.0-2.1.1/input3
[130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130177.637403] usb 2-2.1.1: USB disconnect, device number 22
This appears to possibly be related to bug #1371853.
I'm happy to provide more information, try custom kernels, etc. as
needed. Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: wl
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri May 13 13:00:25 2016
DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
"./xorg_fix_proprietary.py" (No such file or directory) (8))
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed
i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed
virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed
virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
(prog-if 00 [VGA controller])
Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665]
InstallationDate: Installed on 2015-10-03 (222 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic
root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-04-25 (17 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed May 11 10:39:32 2016
xserver.configfile: default
xserver.errors: SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5153
vendor SHP
xserver.version: 2:1.18.3-1ubuntu2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1581626
Title:
Switching to USB sound device stops USB mouse clicks from registering
Status in xorg package in Ubuntu:
New
Bug description:
When I switch the primary sound device to a USB headset connected to
my laptop, mouse click events no longer work except in the Sound
Settings window. This does not seem to occur when the device is
connected, only when it is made the default audio device.
Once this occurs, the mouse events do not work until the device is
disconnected. Clicks inside the Sound Settings window are registered
(including buttons and other tabs inside the System Settings window,
but not the titlebar or close/minimize/maximize buttons.) Focus can
be given to other windows via alt-tab and keyboard input continues to
function, but mouse events do not register on windows focused in this
way.
This is *deeply* weird, BTW.
Hardware:
Jabra EVOLVE 80 headset
lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom
Steps to reproduce:
1. Connect the device to a USB port.
2. Open Sound Settings window.
3. Select the Jabra USB device as the primary sound device.
4. Observe that mouse clicks no longer register outside of the System
Settings window.
dmesg shows the following during this process:
[130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using
xhci_hcd
[130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e,
idProduct=0305
[130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS
[130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S
[130169.223038] usb 2-2.1.1: SerialNumber: 000051E7669007
[130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as
/devices/pci0000:00/0000:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34
[130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB
HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on
usb-0000:00:14.0-2.1.1/input3
[130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130177.637403] usb 2-2.1.1: USB disconnect, device number 22
This appears to possibly be related to bug #1371853.
I'm happy to provide more information, try custom kernels, etc. as
needed. Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: wl
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri May 13 13:00:25 2016
DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
"./xorg_fix_proprietary.py" (No such file or directory) (8))
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed
i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed
virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed
virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
(prog-if 00 [VGA controller])
Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665]
InstallationDate: Installed on 2015-10-03 (222 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic
root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-04-25 (17 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.12-1build2
xserver.bootTime: Wed May 11 10:39:32 2016
xserver.configfile: default
xserver.errors: SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5153
vendor SHP
xserver.version: 2:1.18.3-1ubuntu2
To manage notifications about this bug go to:
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