Public bug reported:
I'm using pidgin, but want to switch to empathy. Every single chat account with
the exception of my SIPE account at work is working flawlessly. I cannot (as
well as two other colleagues) get it to work. With the same settings, empathy
will hang during the "connecting..." stage.
There's no log, no error messages. How do I go about debugging this?
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6
Uname: Linux 3.0.0-13-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Tue Nov 1 08:45:16 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-09-07 (54 days ago)
** Affects: empathy (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug oneiric running-unity
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https://bugs.launchpad.net/bugs/884628
Title:
Cannot login using SIPE, working in pidgin though
Status in “empathy” package in Ubuntu:
New
Bug description:
I'm using pidgin, but want to switch to empathy. Every single chat account
with the exception of my SIPE account at work is working flawlessly. I cannot
(as well as two other colleagues) get it to work. With the same settings,
empathy will hang during the "connecting..." stage.
There's no log, no error messages. How do I go about debugging this?
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6
Uname: Linux 3.0.0-13-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Tue Nov 1 08:45:16 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-09-07 (54 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/884628/+subscriptions
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