*** This bug is a duplicate of bug 1586519 *** https://bugs.launchpad.net/bugs/1586519
Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1586519, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find. ** Attachment removed: "CoreDump.gz" https://bugs.launchpad.net/bugs/1608728/+attachment/4711863/+files/CoreDump.gz ** Attachment removed: "Disassembly.txt" https://bugs.launchpad.net/bugs/1608728/+attachment/4711865/+files/Disassembly.txt ** Attachment removed: "ProcMaps.txt" https://bugs.launchpad.net/bugs/1608728/+attachment/4711874/+files/ProcMaps.txt ** Attachment removed: "ProcStatus.txt" https://bugs.launchpad.net/bugs/1608728/+attachment/4711876/+files/ProcStatus.txt ** Attachment removed: "Registers.txt" https://bugs.launchpad.net/bugs/1608728/+attachment/4711877/+files/Registers.txt ** Attachment removed: "Stacktrace.txt" https://bugs.launchpad.net/bugs/1608728/+attachment/4711878/+files/Stacktrace.txt ** Attachment removed: "ThreadStacktrace.txt" https://bugs.launchpad.net/bugs/1608728/+attachment/4711879/+files/ThreadStacktrace.txt ** This bug has been marked a duplicate of bug 1586519 systray.py crashed with SIGSEGV in QDBusPlatformMenu::emitUpdated() ** Information type changed from Private to Public ** Tags removed: need-amd64-retrace -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1608728 Title: systray.py crashed with SIGSEGV in PyCFunction_Call() Status in hplip package in Ubuntu: New Bug description: Error appeared after startup. ProblemType: Crash DistroRelease: Ubuntu 16.10 Package: hplip-data 3.16.7+repack0-1 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.3-0ubuntu1 Architecture: amd64 CupsErrorLog: CurrentDesktop: X-Cinnamon Date: Tue Aug 2 01:00:45 2016 Dependencies: gcc-6-base 6.1.1-10ubuntu11 libc6 2.23-1ubuntu1 libgcc1 1:6.1.1-10ubuntu11 liblzma5 5.1.1alpha+20120614-2.1ubuntu1 xz-utils 5.1.1alpha+20120614-2.1ubuntu1 ExecutablePath: /usr/share/hplip/systray.py InstallationDate: Installed on 2016-07-21 (11 days ago) InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Alpha amd64 (20160718) InterpreterPath: /usr/bin/python3.5 Lpstat: device for Officejet_6820: hp:/net/Officejet_6800?ip=10.0.0.9 MachineType: Dell Inc. XPS 15 9530 PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Officejet_6820.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Officejet_6820.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-systray -x ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=648e12e1-2963-4f49-9f45-7e2f54655bb6 ro quiet splash vt.handoff=7 SegvAnalysis: Segfault happened at: 0x7f30b249aef9: mov 0x30(%rax),%edx PC (0x7f30b249aef9) ok source "0x30(%rax)" (0x000000b0) not located in a known VMA region (needed readable region)! destination "%edx" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: hplip StacktraceTop: ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5 ?? () from /usr/lib/python3/dist-packages/PyQt5/QtWidgets.cpython-35m-x86_64-linux-gnu.so PyCFunction_Call () PyEval_EvalFrameEx () Title: systray.py crashed with SIGSEGV in PyCFunction_Call() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/30/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1608728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp