I am keen to help as much as I can, but I am new to this and not very good. I tried as you suggested - some console messages and then a Problem in libsane window which contained this:- The problem cannot be reported:
This is not an official Ubuntu package. Please remove any third party package and try again. The console messages read:- /usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without specifying a version first. Use gi.require_version('Wnck', '3.0') before import to ensure that the right version gets loaded. from gi.repository import GLib, Wnck, GdkX11, Gdk (apport-gtk:3429): Gtk-WARNING **: Theme parsing error: gtk-widgets.css:65:17: Theming engine 'unico' not found Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged. Remember, at this point I am trying your request against a fixed system given that I have installed some experimental packages. If I can help further then I will try. DaveG On 15 October 2016 at 13:01, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Dave Goldsbrough, it will help immensely if you filed a new report with > Ubuntu via a terminal: > ubuntu-bug libsane > > Please feel free to subscribe me to it. > > For more on why this is helpful, please see > https://wiki.ubuntu.com/ReportingBugs. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1526198 > > Title: > simple-scan doesn't work with MG5350 anymore (wifi) > > Status in simple-scan package in Ubuntu: > Invalid > > Bug description: > Hi, > Was working very fine until I upgraded to Ubuntu 15.04 to 15.10 > > Ubuntu 15.10 64bits > > $ simple-scan -d > [+0,00s] DEBUG: simple-scan.vala:674: Starting Simple Scan 3.18.1, > PID=7498 > [+0,00s] DEBUG: Connecting to session manager > [+0,05s] DEBUG: ui.vala:2018: Loading state from > /home/user/.cache/simple-scan/state > [+0,05s] DEBUG: ui.vala:1986: Restoring window to 883x400 pixels > [+0,05s] DEBUG: autosave-manager.vala:64: Loading autosave information > [+0,05s] DEBUG: autosave-manager.vala:259: Waiting to autosave... > [+0,05s] CRITICAL: gtk_event_controller_reset: assertion > 'GTK_IS_EVENT_CONTROLLER (controller)' failed > [+0,08s] DEBUG: scanner.vala:1446: sane_init () -> SANE_STATUS_GOOD > [+0,08s] DEBUG: scanner.vala:1452: SANE version 1.0.25 > [+0,08s] DEBUG: scanner.vala:1513: Requesting redetection of scan devices > [+0,08s] DEBUG: scanner.vala:802: Processing request > [+0,15s] DEBUG: autosave-manager.vala:281: Autosaving book information > [+0,19s] DEBUG: ui.vala:2109: Saving state to > /home/user/.cache/simple-scan/state > [+3,75s] DEBUG: simple-scan.vala:404: Requesting scan at 150 dpi from > device '(null)' > [+3,75s] DEBUG: scanner.vala:1559: Scanner.scan ("(null)", dpi=150, > scan_mode=ScanMode.GRAY, depth=2, type=ScanType.SINGLE, paper_width=0, > paper_height=0, brightness=0, contrast=0) > [+4,34s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD > [+4,34s] DEBUG: scanner.vala:350: Device: name="pixma:MG5300_192.168.1.83" > vendor="CANON" model="Canon PIXMA MG5300" type="multi-function peripheral" > [+4,34s] DEBUG: scanner.vala:802: Processing request > [bjnp] udp_command: ERROR - no data received > [bjnp] bjnp_init_device_structure: Cannot read mac address, skipping > this scanner > [+17,00s] DEBUG: scanner.vala:863: sane_open > ("pixma:MG5300_192.168.1.83") -> SANE_STATUS_INVAL > [+17,00s] WARNING: scanner.vala:867: Unable to get open device: Invalid > argument > [+17,10s] DEBUG: ui.vala:2109: Saving state to > /home/user/.cache/simple-scan/state > [+82,44s] DEBUG: ui.vala:2109: Saving state to > /home/user/.cache/simple-scan/state > [+125,63s] DEBUG: ui.vala:2109: Saving state to > /home/user/.cache/simple-scan/state > [+130,72s] DEBUG: autosave-manager.vala:195: Deleting autosave records > [+130,72s] DEBUG: scanner.vala:1586: Stopping scan thread > [+130,72s] DEBUG: scanner.vala:802: Processing request > [+130,73s] DEBUG: scanner.vala:1597: sane_exit () > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/simple-scan/+ > bug/1526198/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1526198 Title: simple-scan doesn't work with MG5350 anymore (wifi) Status in simple-scan package in Ubuntu: Invalid Bug description: Hi, Was working very fine until I upgraded to Ubuntu 15.04 to 15.10 Ubuntu 15.10 64bits $ simple-scan -d [+0,00s] DEBUG: simple-scan.vala:674: Starting Simple Scan 3.18.1, PID=7498 [+0,00s] DEBUG: Connecting to session manager [+0,05s] DEBUG: ui.vala:2018: Loading state from /home/user/.cache/simple-scan/state [+0,05s] DEBUG: ui.vala:1986: Restoring window to 883x400 pixels [+0,05s] DEBUG: autosave-manager.vala:64: Loading autosave information [+0,05s] DEBUG: autosave-manager.vala:259: Waiting to autosave... [+0,05s] CRITICAL: gtk_event_controller_reset: assertion 'GTK_IS_EVENT_CONTROLLER (controller)' failed [+0,08s] DEBUG: scanner.vala:1446: sane_init () -> SANE_STATUS_GOOD [+0,08s] DEBUG: scanner.vala:1452: SANE version 1.0.25 [+0,08s] DEBUG: scanner.vala:1513: Requesting redetection of scan devices [+0,08s] DEBUG: scanner.vala:802: Processing request [+0,15s] DEBUG: autosave-manager.vala:281: Autosaving book information [+0,19s] DEBUG: ui.vala:2109: Saving state to /home/user/.cache/simple-scan/state [+3,75s] DEBUG: simple-scan.vala:404: Requesting scan at 150 dpi from device '(null)' [+3,75s] DEBUG: scanner.vala:1559: Scanner.scan ("(null)", dpi=150, scan_mode=ScanMode.GRAY, depth=2, type=ScanType.SINGLE, paper_width=0, paper_height=0, brightness=0, contrast=0) [+4,34s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD [+4,34s] DEBUG: scanner.vala:350: Device: name="pixma:MG5300_192.168.1.83" vendor="CANON" model="Canon PIXMA MG5300" type="multi-function peripheral" [+4,34s] DEBUG: scanner.vala:802: Processing request [bjnp] udp_command: ERROR - no data received [bjnp] bjnp_init_device_structure: Cannot read mac address, skipping this scanner [+17,00s] DEBUG: scanner.vala:863: sane_open ("pixma:MG5300_192.168.1.83") -> SANE_STATUS_INVAL [+17,00s] WARNING: scanner.vala:867: Unable to get open device: Invalid argument [+17,10s] DEBUG: ui.vala:2109: Saving state to /home/user/.cache/simple-scan/state [+82,44s] DEBUG: ui.vala:2109: Saving state to /home/user/.cache/simple-scan/state [+125,63s] DEBUG: ui.vala:2109: Saving state to /home/user/.cache/simple-scan/state [+130,72s] DEBUG: autosave-manager.vala:195: Deleting autosave records [+130,72s] DEBUG: scanner.vala:1586: Stopping scan thread [+130,72s] DEBUG: scanner.vala:802: Processing request [+130,73s] DEBUG: scanner.vala:1597: sane_exit () To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1526198/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp