Is it possible that the issue you are experiencing is similar to bug 1574324? One way to be sure is to try the potential fix that I have given in one of my last few comments on that bug.
Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1633583 Title: Can not connect to Bluetooth headset Status in bluez package in Ubuntu: New Status in pulseaudio package in Ubuntu: New Bug description: I managed to pair with my wireless headset, but I was unable to connect to it. Every time I try to do it, I get this message in syslog: Oct 14 21:38:09 localhost bluetoothd[2246]: Unable to get Headset Voice gateway SDP record: Host is down Relating info is below ==================== Info from bluetoothctl: ==================== bluetooth]# devices Device 00:1B:66:03:C4:66 MOMENTUM M2 AEBT bluetooth]# info 00:1B:66:03:C4:66 Device 00:1B:66:03:C4:66 Name: MOMENTUM M2 AEBT Alias: MOMENTUM M2 AEBT Class: 0x240404 Icon: audio-card Paired: yes Trusted: yes Blocked: no Connected: no LegacyPairing: yes UUID: Headset (00001108-0000-1000-8000-00805f9b34fb) UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb) UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb) UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb) UUID: Vendor specific (1ddce62a-ecb1-4455-8153-0743c87aec9f) Modalias: bluetooth:v0082p004Bd010E ==================== Info from hciconfig ==================== $ sudo hciconfig -a [sudo] password for dimanne: hci0: Type: Primary Bus: USB BD Address: 5C:F3:70:73:F2:B1 ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING PSCAN ISCAN RX bytes:14866 acl:33 sco:0 events:2022 errors:0 TX bytes:17848 acl:33 sco:0 commands:1639 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT Name: 'impedance #1' Class: 0x1c0104 Service Classes: Rendering, Capturing, Object Transfer Device Class: Computer, Desktop workstation HCI Version: 4.0 (0x6) Revision: 0x1000 LMP Version: 4.0 (0x6) Subversion: 0x220e Manufacturer: Broadcom Corporation (15) hci1: Type: Primary Bus: USB BD Address: 54:27:1E:33:4B:85 ACL MTU: 1021:8 SCO MTU: 64:1 DOWN RX bytes:2926 acl:0 sco:0 events:161 errors:0 TX bytes:5699 acl:0 sco:0 commands:157 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT ==================== rfkill: ==================== $ rfkill list 1: hci1: Bluetooth Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no ==================== Info from dmesg: ==================== $ dmesg | grep -i blue [ 5.170808] Bluetooth: Core ver 2.21 [ 5.170819] Bluetooth: HCI device and connection manager initialized [ 5.170821] Bluetooth: HCI socket layer initialized [ 5.170822] Bluetooth: L2CAP socket layer initialized [ 5.170826] Bluetooth: SCO socket layer initialized [ 5.185923] Bluetooth: hci0: BCM: chip id 63 [ 5.186665] Bluetooth: hci1: BCM: chip id 63 [ 5.202506] Bluetooth: hci0: impedance #2 [ 5.203150] Bluetooth: hci1: ChromeLinux_5818 [ 5.203498] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000 [ 5.203670] bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0b05-17cb.hcd failed with error -2 [ 5.203671] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0b05-17cb.hcd not found [ 5.204662] Bluetooth: hci1: BCM20702A1 (001.002.014) build 0000 [ 5.204671] bluetooth hci1: Direct firmware load for brcm/BCM20702A1-0b05-17cf.hcd failed with error -2 [ 5.204671] Bluetooth: hci1: BCM: Patch brcm/BCM20702A1-0b05-17cf.hcd not found [ 11.359871] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 11.359872] Bluetooth: BNEP filters: protocol multicast [ 11.359874] Bluetooth: BNEP socket layer initialized [ 34.046364] Bluetooth: RFCOMM TTY layer initialized [ 34.046368] Bluetooth: RFCOMM socket layer initialized [ 34.046371] Bluetooth: RFCOMM ver 1.11 [ 1193.523500] Bluetooth: hci0: BCM: chip id 63 [ 1193.539525] Bluetooth: hci0: BCM20702A [ 1193.540524] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000 [ 1193.540535] bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0b05-17cb.hcd failed with error -2 [ 1193.540536] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0b05-17cb.hcd not found [ 1575.051358] Bluetooth: Inquiry failed: status 0x12 [ 1593.226346] Bluetooth: Inquiry failed: status 0x12 [ 1684.104314] Bluetooth: Inquiry failed: status 0x12 [ 1694.087408] Bluetooth: Inquiry failed: status 0x12 ================================================================================ pulseaudio-module-bluetooth is installed: dpkg -l | grep pulseaudio-module-bluetooth ii pulseaudio-module-bluetooth 1:9.0-2ubuntu2 amd64 Bluetooth module for PulseAudio sound server My config /etc/bluetooth/audio.conf is here - http://pastebin.com/Yh3QtKVA ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: pulseaudio 1:9.0-2ubuntu2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dimanne 14105 F.... pulseaudio /dev/snd/controlC0: dimanne 14105 F.... pulseaudio CurrentDesktop: KDE Date: Fri Oct 14 21:28:54 2016 InstallationDate: Installed on 2014-07-05 (832 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) SourcePackage: pulseaudio UpgradeStatus: Upgraded to yakkety on 2016-10-09 (4 days ago) dmi.bios.date: 01/07/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0701 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X79-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd01/07/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX79-DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1633583/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp