Public bug reported:
USB-Audio - HyperX 7.1 USB soundcard
Output device is not detected at startup, need to manually unplug and
re-plug the USB cable for the system to recognize it. After re-plugging,
everything works normally.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1
Uname: Linux 4.8.0-27-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC2D0p: marco 2534 F...m pulseaudio
/dev/snd/controlC2: marco 2534 F.... pulseaudio
/dev/snd/controlC1: marco 2534 F.... pulseaudio
/dev/snd/controlC0: marco 2534 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 7 11:34:07 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-11-20 (352 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio successful
Symptom_Card: HyperX 7.1 Audio - HyperX 7.1 Audio
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: marco 2534 F.... pulseaudio
/dev/snd/controlC1: marco 2534 F.... pulseaudio
/dev/snd/controlC0: marco 2534 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - HyperX 7.1 Audio, playback] No sound at all
UpgradeStatus: Upgraded to yakkety on 2016-10-28 (9 days ago)
dmi.bios.date: 04/24/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2401
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2401:bd04/24/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug yakkety
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https://bugs.launchpad.net/bugs/1639753
Title:
USB-Audio - HyperX 7.1 Audio, playback Not detected at startup
Status in alsa-driver package in Ubuntu:
New
Bug description:
USB-Audio - HyperX 7.1 USB soundcard
Output device is not detected at startup, need to manually unplug and
re-plug the USB cable for the system to recognize it. After re-
plugging, everything works normally.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1
Uname: Linux 4.8.0-27-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC2D0p: marco 2534 F...m pulseaudio
/dev/snd/controlC2: marco 2534 F.... pulseaudio
/dev/snd/controlC1: marco 2534 F.... pulseaudio
/dev/snd/controlC0: marco 2534 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 7 11:34:07 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-11-20 (352 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio successful
Symptom_Card: HyperX 7.1 Audio - HyperX 7.1 Audio
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: marco 2534 F.... pulseaudio
/dev/snd/controlC1: marco 2534 F.... pulseaudio
/dev/snd/controlC0: marco 2534 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - HyperX 7.1 Audio, playback] No sound at all
UpgradeStatus: Upgraded to yakkety on 2016-10-28 (9 days ago)
dmi.bios.date: 04/24/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2401
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2401:bd04/24/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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