This part from the description of bug #1642635 sounds interesting: "It seems to me that this is most likely to happen if I haven't used the phone in a while. If I answer the call (because I notice the screen) or make a call, testing immediately after the phone does seem to consistently ring."
I experienced the same. Once I couldn't pick up the call because of no ringtone. Then I called the same person after ~5 minutes and asked them to call me back in an attempt to reproduce the issue. They called after ~5 minutes, but that time the ringer worked fine. Also as I mentioned in comment #18, I got two calls within ~1 minute. First one didn't ring, but the second one rang. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1612367 Title: [Touch] Incoming call gets silent randomly Status in Canonical System Image: Confirmed Status in media-hub package in Ubuntu: Confirmed Status in ofono package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather? Possibly related to bug #1614943. UPDATE: As mentioned in comment #7, it seems the phone rings for a fraction of a second and then the sound pauses abruptly. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp