Public bug reported:
I have the Canon PIXMA IP7250 printer installed. When I plug it via the
USB cable, the printer driver seems autodetected incorrectly: Canon
iP7200 series - CUPS+Gutenprint v5.2.11 , however printing of the test
page succeeds and the test page is printed successfully. Writer is also
able to print the documents correctly. However printing PDFs via Evince
does absolutely nothing - the printing job seems to get executed
correctly, however the printer power led just blinks two times and
that's it - no error message is produced, no segfault, no feedback,
nothing.
The really interesting thing is that on another laptop with Ubuntu 16.10
the printer works correctly and prints the PDF without any problem. I am
totally at loss what to google for or where to search for possible
solutions as there is no error message :(
Thanks for any tip.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: cups 2.2.0-2
ProcVersionSignature: Ubuntu 4.8.0-32.34-generic 4.8.11
Uname: Linux 4.8.0-32-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Dec 27 16:08:05 2016
Lpstat: device for iP7200-series: usb://Canon/iP7200%20series?serial=0100CA
MachineType: Hewlett-Packard HP EliteBook 8460p
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/iP7200-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/iP7200-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-32-generic
root=UUID=20d1b3dc-793d-4f98-b4b4-b9d6e062c35a ro nosplash
SourcePackage: cups
UpgradeStatus: Upgraded to yakkety on 2016-12-27 (0 days ago)
dmi.bios.date: 08/04/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCF Ver. F.50
dmi.board.name: 161C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4D
dmi.chassis.asset.tag: CZC23317TB
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68SCFVer.F.50:bd08/04/2014:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8460p
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug yakkety
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https://bugs.launchpad.net/bugs/1652791
Title:
Evince PDF doesn't print, yet Writer prints just fine
Status in cups package in Ubuntu:
New
Bug description:
I have the Canon PIXMA IP7250 printer installed. When I plug it via
the USB cable, the printer driver seems autodetected incorrectly:
Canon iP7200 series - CUPS+Gutenprint v5.2.11 , however printing of
the test page succeeds and the test page is printed successfully.
Writer is also able to print the documents correctly. However printing
PDFs via Evince does absolutely nothing - the printing job seems to
get executed correctly, however the printer power led just blinks two
times and that's it - no error message is produced, no segfault, no
feedback, nothing.
The really interesting thing is that on another laptop with Ubuntu
16.10 the printer works correctly and prints the PDF without any
problem. I am totally at loss what to google for or where to search
for possible solutions as there is no error message :(
Thanks for any tip.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: cups 2.2.0-2
ProcVersionSignature: Ubuntu 4.8.0-32.34-generic 4.8.11
Uname: Linux 4.8.0-32-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Dec 27 16:08:05 2016
Lpstat: device for iP7200-series: usb://Canon/iP7200%20series?serial=0100CA
MachineType: Hewlett-Packard HP EliteBook 8460p
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/iP7200-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/iP7200-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-32-generic
root=UUID=20d1b3dc-793d-4f98-b4b4-b9d6e062c35a ro nosplash
SourcePackage: cups
UpgradeStatus: Upgraded to yakkety on 2016-12-27 (0 days ago)
dmi.bios.date: 08/04/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCF Ver. F.50
dmi.board.name: 161C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4D
dmi.chassis.asset.tag: CZC23317TB
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68SCFVer.F.50:bd08/04/2014:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8460p
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard
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