Mauricio Maluff Masi, in addition to 4), could you please provide the full manufacturer and model as noted on the sticker of the DisplayLink adapter itself (not from the Bug Description, or the result of a terminal command)?
** Tags added: xenial ** Description changed: - Any time I connect an additional monitor via my Displaylink adapter, the - mouse flickers and disappears in the primary monitor. It displays - perfectly on the additional monitor. It also displays perfectly after - the additional monitor is disconnected. + Any time I connect my Acer G236HL LCD monitor with VGA via my + Displaylink adapter (DisplayLink driver version 1.2.65), the mouse + flickers and disappears in the primary monitor. It displays perfectly on + the additional monitor. It also displays perfectly after the additional + monitor is disconnected. I see that there are a number of similar bug reports: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1645891 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1629300 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1613001 - - I'd be willing to help track it down. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: xorg 1:7.7+13ubuntu4 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 Uname: Linux 4.8.0-34-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: - + ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Jan 10 22:34:58 2017 DistUpgraded: 2016-10-23 13:14:39,472 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistributionChannelDescriptor: - # This is a distribution channel descriptor - # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor - canonical-oem-somerville-trusty-amd64-20140620-0 + # This is a distribution channel descriptor + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-trusty-amd64-20140620-0 DistroCodename: yakkety DistroVariant: ubuntu DkmsStatus: - bcmwl, 6.30.223.248+bdcom, 4.8.0-32-generic, x86_64: installedError! Could not locate dkms.conf file. - File: does not exist. - - bcmwl, 6.30.223.248+bdcom, 4.8.0-34-generic, x86_64: installed + bcmwl, 6.30.223.248+bdcom, 4.8.0-32-generic, x86_64: installedError! Could not locate dkms.conf file. + File: does not exist. + + bcmwl, 6.30.223.248+bdcom, 4.8.0-34-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: - Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) - Subsystem: Dell HD Graphics 5500 [1028:0665] + Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) + Subsystem: Dell HD Graphics 5500 [1028:0665] InstallationDate: Installed on 2016-01-26 (350 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-34-generic root=UUID=485e1110-0879-413f-b537-6b5b97353478 ro quiet splash usbcore.autosuspend=-1 "acpi_osi=Windows 2013" vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to yakkety on 2016-10-23 (79 days ago) XorgLogOld: - + dmi.bios.date: 08/29/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA09:bd08/29/2016:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160706-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2 xserver.bootTime: Tue Jan 10 20:18:19 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - product id 5152 - vendor SHP + product id 5152 + vendor SHP xserver.version: 2:1.18.4-1ubuntu6.1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1655828 Title: Mouse flickers and disappears on primary monitor when additional monitor is connected Status in xorg package in Ubuntu: Incomplete Bug description: Any time I connect my Acer G236HL LCD monitor with VGA via my Displaylink adapter (DisplayLink driver version 1.2.65), the mouse flickers and disappears in the primary monitor. It displays perfectly on the additional monitor. It also displays perfectly after the additional monitor is disconnected. I see that there are a number of similar bug reports: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1645891 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1629300 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1613001 ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: xorg 1:7.7+13ubuntu4 ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11 Uname: Linux 4.8.0-34-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Jan 10 22:34:58 2017 DistUpgraded: 2016-10-23 13:14:39,472 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 DistroCodename: yakkety DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.8.0-32-generic, x86_64: installedError! Could not locate dkms.conf file. File: does not exist. bcmwl, 6.30.223.248+bdcom, 4.8.0-34-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 5500 [1028:0665] InstallationDate: Installed on 2016-01-26 (350 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-34-generic root=UUID=485e1110-0879-413f-b537-6b5b97353478 ro quiet splash usbcore.autosuspend=-1 "acpi_osi=Windows 2013" vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to yakkety on 2016-10-23 (79 days ago) XorgLogOld: dmi.bios.date: 08/29/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA09:bd08/29/2016:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160706-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2 xserver.bootTime: Tue Jan 10 20:18:19 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 5152 vendor SHP xserver.version: 2:1.18.4-1ubuntu6.1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1655828/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
