Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1405020

Title:
  [USB-Audio - SB X-Fi Surround 5.1 Pro, Remote control] Remote control
  not working

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  Remote controller (RM-820 from 
http://en.europe.creative.com/p/sound-blaster/sound-blaster-x-fi-surround-5-1-pro)
 not working.
  irw command not detect any codes.
  In device led blinking when button is pushed.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  quamilek   2115 F.... pulseaudio
   /dev/snd/controlC0:  quamilek   2115 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Tue Dec 23 00:48:30 2014
  InstallationDate: Installed on 2014-12-21 (1 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140723)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro successful
  Symptom_Card: SB X-Fi Surround 5.1 Pro - SB X-Fi Surround 5.1 Pro
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [USB-Audio - SB X-Fi Surround 5.1 Pro, playback] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/22/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: H0ET72WW (2.06 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 32598NG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrH0ET72WW(2.06):bd10/22/2012:svnLENOVO:pn32598NG:pvrThinkPadEdgeE530:rvnLENOVO:rn32598NG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 32598NG
  dmi.product.version: ThinkPad Edge E530
  dmi.sys.vendor: LENOVO

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