Thank you for reporting this bug to Ubuntu. Ubuntu 13.10 (saucy) reached end-of-life on July 17, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1304050 Title: [Aspire E1-521, Realtek ALC269VB, Speaker, Internal] Pulseaudio fails to detect card Status in pulseaudio package in Ubuntu: Incomplete Bug description: i cannot get sound to work please help!! ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: pulseaudio 1:4.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: raynagopaul 1836 F.... pulseaudio Date: Mon Apr 7 16:22:00 2014 InstallationDate: Installed on 2013-11-30 (128 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HD-Audio Generic Symptom_Jack: Speaker, Internal Title: [Aspire E1-521, Realtek ALC269VB, Speaker, Internal] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/10/2012 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.02 dmi.board.asset.tag: No Asset Tag dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd08/10/2012:svnAcer:pnAspireE1-521:pvrV2.02:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E1-521 dmi.product.version: V2.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1304050/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp