hank you for reporting this bug to Ubuntu. Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1294815 Title: [USB-Audio - USB Sound Device, playback] No sound at all Status in pulseaudio package in Ubuntu: Incomplete Bug description: Headset USB plug, operates and mutes/unmutes with sound. But no sound during playback! ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: pulseaudio 1:1.1-0ubuntu15.4 ProcVersionSignature: Ubuntu 3.8.0-37.53~precise1-generic 3.8.13.18 Uname: Linux 3.8.0-37-generic x86_64 NonfreeKernelModules: fglrx AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-37-generic. ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: r1j1k 1781 F.... pulseaudio /dev/snd/pcmC2D0c: r1j1k 1781 F...m pulseaudio /dev/snd/controlC1: r1j1k 1781 F.... pulseaudio /dev/snd/controlC0: r1j1k 1781 F.... pulseaudio Card0.Amixer.info: Card hw:0 'HDMI'/'HDA ATI HDMI at 0xf0544000 irq 47' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100300' Controls : 7 Simple ctrls : 1 Card0.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] Card1.Amixer.info: Card hw:1 'Generic'/'HD-Audio Generic at 0xf0540000 irq 16' Mixer name : 'Realtek ALC271X' Components : 'HDA:10ec0269,10250698,00100100' Controls : 24 Simple ctrls : 11 Card2.Amixer.info: Card hw:2 'Device'/'USB Sound Device at usb-0000:00:10.0-1, full speed' Mixer name : 'USB Mixer' Components : 'USB0d8c:0102' Controls : 15 Simple ctrls : 6 Date: Wed Mar 19 22:44:21 2014 InstallationMedia: It MarkForUpload: True ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Device successful Symptom_Card: CM106 Like Sound Device - USB Sound Device Symptom_DevicesInUse: 1781 1781 1781 1781 1781 r1j1k F.... pulseaudio /dev/snd/pcmC2D0c: r1j1k F...m pulseaudio /dev/snd/controlC1: r1j1k F.... pulseaudio /dev/snd/pcmC1D0p: r1j1k F...m pulseaudio /dev/snd/controlC0: r1j1k F.... pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [USB-Audio - USB Sound Device, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/09/2013 dmi.bios.vendor: Packard Bell dmi.bios.version: V2.13 dmi.board.asset.tag: No Asset Tag dmi.board.name: VG50_CM dmi.board.vendor: Packard Bell dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPackardBell:bvrV2.13:bd05/09/2013:svnPackardBell:pnAspireV3-551G:pvrV2.13:rvnPackardBell:rnVG50_CM:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire V3-551G dmi.product.version: V2.13 dmi.sys.vendor: Packard Bell To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1294815/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp