Actually, it was a Facebook setting. Sorry I didn't update this post when I found out. Facebook chat as a setting to disable Facebook chat. I re-enabled it and now it works. It wasn't an issue with Empathy after all. Thank you for following up.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/836121 Title: appears to connect to facebook, but can't see anyone who is logged into facebook chat Status in “empathy” package in Ubuntu: Incomplete Bug description: Ubuntu 11.04 with Kernel 3.0.1-030001-generic on i686 Facebook chat doesn't seem to work. Empathy shows on my laptop that I am logged in, but no one on Facebook can see me and everyone appears to be logged out of Facebook chat in the Empathy interface. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: empathy 2.34.0-0ubuntu3.1 Uname: Linux 3.0.1-030001-generic i686 Architecture: i386 Date: Sun Aug 28 11:04:27 2011 ExecutablePath: /usr/bin/empathy InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) ProcEnviron: SHELL=/bin/bash LANGUAGE=en_US:en LANG=en_US.UTF-8 SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/836121/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp