I cannot reproduce this bug with gnome-online-accounts 3.24.1-0ubuntu1 on artful, which is the same version that you are running.
I think by running "G_MESSAGES_DEBUG=all gnome-control-center" and then trying to add your account as usual may print any log messages of any use to the terminal. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/1708933 Title: Can't add a Microsoft account to GNOME Online Accounts Status in gnome-online-accounts package in Ubuntu: New Bug description: In artful: 1) Open Settings->Online Accounts 2) Click on "Microsoft" under "Add an account" 3) See an authorization window pop up, enter my user/password for Microsoft Live 4) Click next, see it ask whether it's OK to give GNOME various permissions 5) Click yes, see the window disappear But at this point, no Microsoft account appears in the active-accounts section. It just seems to have closed the window and done nothing. Is there a way to get better logging for this and try again? ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-online-accounts 3.24.1-0ubuntu1 ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8 Uname: Linux 4.11.0-10-generic x86_64 NonfreeKernelModules: zfs zunicode zavl zcommon znvpair ApportVersion: 2.20.6-0ubuntu4 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Aug 6 10:03:55 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-precise-amd64-20120703-2 EcryptfsInUse: Yes InstallationDate: Installed on 2013-01-09 (1669 days ago) InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-online-accounts SystemImageInfo: current build number: 0 device name: channel: daily last update: Unknown UpgradeStatus: Upgraded to artful on 2017-07-27 (10 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1708933/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
