Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: udisks2 (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1720624

Title:
  Ubuntu 17.10 blank CD or audio CD not detected

Status in lshw package in Ubuntu:
  Invalid
Status in nautilus package in Ubuntu:
  Invalid
Status in udisks2 package in Ubuntu:
  Confirmed
Status in lshw source package in Artful:
  Invalid
Status in nautilus source package in Artful:
  Invalid
Status in udisks2 source package in Artful:
  Confirmed

Bug description:
  Audio CD are not detected while data CD and data DVD are detected.
  When I insert a data CD or DVD I have a notification and I see the CD in 
files. With audio CD nothing happens.
  Also empty CD and DVD are not detected.
  No problem on same PC, different partition with Ubuntu 16.04.
  I have the same problem on 3 different PC running Ubuntu 17.10.

  I opened a question about this problem: 
https://answers.launchpad.net/ubuntu/+question/658807
  and I was invited to open a bug.

  In Ubuntu 16.04 
  when I insert a blank CD I see a box with a message 'You have just inserted a 
blank CD. Choose what application ...'
  when I insert an audio CD I see a box with a message 'You have just inserted 
a Audio CD. Choose what application ...'

  In Ubuntu 17.10 
  when I insert a blank CD or an Audio CD nothing happens so I can't access the 
CD.
  when I insert a data CD od DVD I see a notification at the top of the screen 
and I can see the inserted CD in files.

  In attachment:
  screenshot of messages from Ubuntu 16.04
  messages from 'sudo lshw -c disk' in Ubuntu 16.04
  messages from 'sudo lshw -c disk' in Ubuntu 17.10
   
  corrado@corrado-0926:~$ inxi -Fx
  System:    Host: corrado-0926 Kernel: 4.13.0-12-generic x86_64 bits: 64 gcc: 
7.2.0
             Desktop: Gnome 3.26.0 (Gtk 3.22.21-0ubuntu1) Distro: Ubuntu Artful 
Aardvark (development branch)
  Machine:   Device: desktop Mobo: ASRock model: H110M-G/M.2 serial: N/A UEFI: 
American Megatrends v: P1.10 date: 05/11/2017
  CPU:       Dual core Intel Core i3-7100 (-HT-MCP-) arch: Skylake rev.9 cache: 
3072 KB
             flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
             clock speeds: max: 3900 MHz 1: 3900 MHz 2: 3900 MHz 3: 3900 MHz 4: 
3900 MHz
  Graphics:  Card: Intel HD Graphics 630 bus-ID: 00:02.0
             Display Server: x11 (X.Org 1.19.3 ) driver: i915 Resolution: 
1680x1050@59.88hz
             OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
             version: 4.5 Mesa 17.2.1 Direct Render: Yes
  Audio:     Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 
00:1f.3
             Sound: Advanced Linux Sound Architecture v: k4.13.0-12-generic
  Network:   Card: Intel Ethernet Connection (2) I219-V driver: e1000e v: 
3.2.6-k bus-ID: 00:1f.6
             IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 
70:85:c2:44:7b:86
  Drives:    HDD Total Size: 1000.2GB (6.2% used)
             ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB
  Partition: ID-1: / size: 32G used: 6.0G (20%) fs: ext4 dev: /dev/sda3
             ID-2: swap-1 size: 8.59GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
  RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
  Sensors:   System Temperatures: cpu: 37.5C mobo: N/A
             Fan Speeds (in rpm): cpu: N/A
  Info:      Processes: 239 Uptime: 3 min Memory: 782.8/7684.1MB Init: systemd 
runlevel: 5 Gcc sys: N/A
             Client: Shell (bash 4.4.121) inxi: 2.3.37 
  corrado@corrado-0926:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: lshw 02.18-0.1ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
  Uname: Linux 4.13.0-12-generic x86_64
  ApportVersion: 2.20.7-0ubuntu2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct  1 12:50:48 2017
  InstallationDate: Installed on 2017-09-29 (2 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
  SourcePackage: lshw
  UpgradeStatus: No upgrade log present (probably fresh install)

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