Public bug reported:

After a few minutes of inactivity, the VPN gets disconnected. In the log
extract below, the key part seems to be this one:

Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: WARNING: Failed running command 
(--up/--down): could not execute external program
Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: Exiting due to fatal error

Here is the full extract:

Oct  5 11:51:23 tadzim3 nm-openvpn[1526]: [cali-fw-vpn] Inactivity timeout 
(--ping-restart), restarting
Oct  5 11:51:23 tadzim3 nm-openvpn[1526]: SIGUSR1[soft,ping-restart] received, 
process restarting
Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: WARNING: No server certificate 
verification method has been enabled.  See http://openvpn.net/ho
wto.html#mitm for more info.
Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: NOTE: the current --script-security 
setting may allow this configuration to call user-defined s
cripts
Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: TCP/UDP: Preserving recently used 
remote address: [AF_INET]186.103.161.74:25402
Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: UDP link local: (not bound)
Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: UDP link remote: 
[AF_INET]186.103.161.74:25402
Oct  5 11:51:29 tadzim3 nm-openvpn[1526]: [cali-fw-vpn] Peer Connection 
Initiated with [AF_INET]186.103.161.74:25402
Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: Preserving previous TUN/TAP instance: 
tun0
Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: 
/usr/lib/NetworkManager/nm-openvpn-service-openvpn-helper --debug 0 1515 
--bus-name org.freedes
ktop.NetworkManager.openvpn.Connection_18 --tun -- tun0 1500 1558 10.8.1.2 
255.255.255.0 restart
Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: WARNING: Failed running command 
(--up/--down): could not execute external program
Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: Exiting due to fatal error
Oct  5 11:51:30 tadzim3 systemd-networkd[616]: tun0: Lost carrier
Oct  5 11:51:30 tadzim3 NetworkManager[823]: <info>  [1507215090.1043] device 
(tun0): state change: activated -> unmanaged (reason 'unmanaged', internal 
state 'removed')

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: network-manager-openvpn 1.2.10-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
CurrentDesktop: GNOME
Date: Thu Oct  5 11:59:28 2017
InstallationDate: Installed on 2015-01-23 (985 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
SourcePackage: network-manager-openvpn
UpgradeStatus: Upgraded to artful on 2017-06-15 (112 days ago)

** Affects: network-manager-openvpn (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful wayland-session

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1721566

Title:
  Regression: OpenVPN plugins fails to keep connection alive

Status in network-manager-openvpn package in Ubuntu:
  New

Bug description:
  After a few minutes of inactivity, the VPN gets disconnected. In the
  log extract below, the key part seems to be this one:

  Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: WARNING: Failed running command 
(--up/--down): could not execute external program
  Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: Exiting due to fatal error

  Here is the full extract:

  Oct  5 11:51:23 tadzim3 nm-openvpn[1526]: [cali-fw-vpn] Inactivity timeout 
(--ping-restart), restarting
  Oct  5 11:51:23 tadzim3 nm-openvpn[1526]: SIGUSR1[soft,ping-restart] 
received, process restarting
  Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: WARNING: No server certificate 
verification method has been enabled.  See http://openvpn.net/ho
  wto.html#mitm for more info.
  Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: NOTE: the current --script-security 
setting may allow this configuration to call user-defined s
  cripts
  Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: TCP/UDP: Preserving recently used 
remote address: [AF_INET]186.103.161.74:25402
  Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: UDP link local: (not bound)
  Oct  5 11:51:28 tadzim3 nm-openvpn[1526]: UDP link remote: 
[AF_INET]186.103.161.74:25402
  Oct  5 11:51:29 tadzim3 nm-openvpn[1526]: [cali-fw-vpn] Peer Connection 
Initiated with [AF_INET]186.103.161.74:25402
  Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: Preserving previous TUN/TAP 
instance: tun0
  Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: 
/usr/lib/NetworkManager/nm-openvpn-service-openvpn-helper --debug 0 1515 
--bus-name org.freedes
  ktop.NetworkManager.openvpn.Connection_18 --tun -- tun0 1500 1558 10.8.1.2 
255.255.255.0 restart
  Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: WARNING: Failed running command 
(--up/--down): could not execute external program
  Oct  5 11:51:30 tadzim3 nm-openvpn[1526]: Exiting due to fatal error
  Oct  5 11:51:30 tadzim3 systemd-networkd[616]: tun0: Lost carrier
  Oct  5 11:51:30 tadzim3 NetworkManager[823]: <info>  [1507215090.1043] device 
(tun0): state change: activated -> unmanaged (reason 'unmanaged', internal 
state 'removed')

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: network-manager-openvpn 1.2.10-0ubuntu2
  ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
  Uname: Linux 4.13.0-12-generic x86_64
  ApportVersion: 2.20.7-0ubuntu2
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Thu Oct  5 11:59:28 2017
  InstallationDate: Installed on 2015-01-23 (985 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  SourcePackage: network-manager-openvpn
  UpgradeStatus: Upgraded to artful on 2017-06-15 (112 days ago)

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