Paul, you need to do that from another system via SSH or from tty3 (or any free 
one), although you still might not be able to go back to the tty when frozen... 
So having another system around (using byobu too) would help.

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1714989

Title:
  gnome-shell crashed with SIGSEGV in g_type_check_instance_cast() from
  st_label_set_text() (dash-to-panel specific?)

Status in GNOME Shell:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  Saw some reports with the same title but they're all for previous
  versions.

  error report:
  https://errors.ubuntu.com/problem/1c95cc2653ab00054b5d1764e41d974328a5f49d

  ProblemType: Crash
  DistroRelease: Ubuntu 17.10
  Package: gnome-shell 3.25.91-0ubuntu2
  ProcVersionSignature: Ubuntu 4.12.0-12.13-generic 4.12.8
  Uname: Linux 4.12.0-12-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia
  ApportVersion: 2.20.7-0ubuntu1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Sep  4 16:52:13 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/gnome-shell
  InstallationDate: Installed on 2017-04-21 (135 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  ProcCmdline: /usr/bin/gnome-shell
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0x7fd97c8e7e5d <g_type_check_instance_cast+77>:        
movzbl 0x16(%rax),%edx
   PC (0x7fd97c8e7e5d) ok
   source "0x16(%rax)" (0x0000eb1e) not located in a known VMA region (needed 
readable region)!
   destination "%edx" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: gnome-shell
  StacktraceTop:
   g_type_check_instance_cast () from 
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
   st_label_set_text () from /usr/lib/gnome-shell/libst-1.0.so
   ffi_call_unix64 () from /usr/lib/x86_64-linux-gnu/libffi.so.6
   ffi_call () from /usr/lib/x86_64-linux-gnu/libffi.so.6
   ?? () from /usr/lib/libgjs.so.0
  Title: gnome-shell crashed with SIGSEGV in g_type_check_instance_cast()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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