Thankyou so very much for your help. My computer is all up to date and upgraded, with firefox 57 as part of the package.
Thanks again, and have an amazing new year and many many more. TK On 27/12/17 12:01, Paul White wrote: > Thank you for reporting this bug to Ubuntu. The 16.10 release reached > EOL (end of line) on 20th July 2017, over five months ago. Please refer > to this document for currently supported Ubuntu releases: > https://wiki.ubuntu.com/Releases. > > Please use only supported releases of Ubuntu when reporting bugs. > > Firefox 57 is currently available from the repositories of all currently > supported Ubuntu releases. > > Please upgrade to or install a supported release. If you are still > having problems with Firefox 57 then please let us know. > > ** Changed in: firefox (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1738546 Title: firefox quantum not loading Status in firefox package in Ubuntu: Incomplete Bug description: All I know is the firefox quantum will not not load as I get taken to file manager and have no clue what any of it means or how to use any of it. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: firefox 54.0+build3-0ubuntu0.16.10.1 ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17 Uname: Linux 4.8.0-59-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.3-0ubuntu8.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: foxyloxy 2380 F.... pulseaudio BuildID: 20170612122018 Channel: Unavailable CurrentDesktop: Unity Date: Sat Dec 16 15:22:10 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2016-11-18 (392 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.0.1 dev enp0s20u5u2 proto static metric 100 169.254.0.0/16 dev enp0s20u5u2 scope link metric 1000 192.168.0.0/24 dev enp0s20u5u2 proto kernel scope link src 192.168.0.178 metric 100 IwConfig: enp3s0 no wireless extensions. lo no wireless extensions. enp0s20u5u2 no wireless extensions. Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=54.0/20170612122018 (In use) RfKill: 0: hci0: Bluetooth Soft blocked: yes Hard blocked: no RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to yakkety on 2017-04-18 (242 days ago) dmi.bios.date: 05/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81F1 dmi.board.vendor: HP dmi.board.version: 64.29 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.09:bd05/19/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81F1:rvr64.29:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1738546/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
