Public bug reported:

No sound at all via internal laptop speakers.
Tried to report via ubuntu-bug, but get an error "pulseaudio has crashed."

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.7
ProcVersionSignature: Ubuntu 4.13.0-26.29~16.04.2-generic 4.13.13
Uname: Linux 4.13.0-26-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   cc16       2679 F...m pulseaudio
 /dev/snd/controlC0:  cc16       2679 F.... pulseaudio
 /dev/snd/controlC1:  cc16       2679 F.... pulseaudio
Date: Fri Jan 12 17:21:02 2018
InstallationDate: Installed on 2017-08-22 (143 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.02
dmi.board.asset.tag: Tag 12345
dmi.board.name: P95_HR
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.02:bd06/29/2017:svnPCSpecialistLimited:pnP95_HR:pvrNotApplicable:rvnCLEVO:rnP95_HR:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: P95_HR
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1743003

Title:
  no audio via internal laptop speakers; reporting via ubuntu-bug
  results in pulseaudio crash

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  No sound at all via internal laptop speakers.
  Tried to report via ubuntu-bug, but get an error "pulseaudio has crashed."

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.7
  ProcVersionSignature: Ubuntu 4.13.0-26.29~16.04.2-generic 4.13.13
  Uname: Linux 4.13.0-26-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   cc16       2679 F...m pulseaudio
   /dev/snd/controlC0:  cc16       2679 F.... pulseaudio
   /dev/snd/controlC1:  cc16       2679 F.... pulseaudio
  Date: Fri Jan 12 17:21:02 2018
  InstallationDate: Installed on 2017-08-22 (143 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/29/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.02
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P95_HR
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.02:bd06/29/2017:svnPCSpecialistLimited:pnP95_HR:pvrNotApplicable:rvnCLEVO:rnP95_HR:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: P95_HR
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

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